Horrible seller. Did not even create shipping label until day before item was to arrive. Zero communication on late shipping date. Shattered glass of picture frame upon arrival. Poorly packaged item with minimal protection from damage. Thin carboard, thin limp bubble wrap, no warning labeling of fragile, handle with care etc. Apparently seller didn't care since they accepts no returns. I have over 200 ebay transactions, all at 100% positive feedback. Until now. Photos attached. Buyers beware.