Great experience, they shipped it almost right away after I ordered, and it actually looks much better than on the picture which is surprising for a pre-owned part. It was very well packaged. My bike does look a better than before. The delivery was a bit of nail-biter because it was supposed to happen between April 30 and May 3 and I ended up getting it on the 6th, but that's the USPS. Tracking was available, though. The seller communicated with me in Dutch but hey, what is Google Translate for?