Reviews
"Advances our understanding of the history of women and work, and it does so in an engaging way that should command the attention not only of historians, but of a general readership as well."-- Women's Review of Books, "A path-breaking and imaginative social history. Benson has made an original and sophisticated contribution to the study of the work process in the service sector."-- Journal of American History, "Benson's insightful interpretation of a twentieth-century women's culture based on consumerism and the affluence of the department store, as well as the interpersonal relationship between women as consumers and as workers, offers a new perspective in American cultural and economic history." -- American Historical Review ., Winner of the Chicago Women in Publishing Award, "Relevance to Women's Issues," 1987. "A path-breaking and imaginative social history. Benson has made an original and sophisticated contribution to the study of the work process in the service sector."-- Journal of American History