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The product want exactly the same. It was so very close. I am not sure that is why it took me two days to get it installed or what. In the process the company did give me suggestions and did try to help. With no success I might add. I finally figured it out myself. I have to take out the whole gear assembly put the drive motor in first then I was able to get the gear assembly back in. Which still did not work correctly at first. The motor would keep running after the steps came out. I had to put a washer in the stop bolt so it would be that fraction of an inch higher and hit the frame stop. Everything seams to be working great now. I had a heck of a time getting this to work, but the manufacturer was responding to my requests for help. They didn't help but they did try.
Bestätigter Kauf: Ja | Artikelzustand: Neu
Stairs work like new, easy to install. All connectors fit. Took 30min to install.
Bestätigter Kauf: Ja | Artikelzustand: Neu
Motor was a perfect fit, but only when installed with a new gear. The teeth were worn on the old gear and the motor would not bolt up when engaging the teeth. It is also critical to adjust the tension on the gear mounting bolt so as not to overload the new motor. Dry lubricant on the teeth won't collect grit. Be sure to use Locktite (blue) on the shoulder bolt. Motor runs very smoothly.
Bestätigter Kauf: Ja | Artikelzustand: Neu
The fitment was good but not perfect, some minor ajustment was nessesary, and the pigtail connector was not the same, so cutting & splicing was nessesary, so far so good.
Bestätigter Kauf: Ja | Artikelzustand: Neu
The item works great. I would have given it a 5 star rating but I had to cut the connector and put the old units one on.
Bestätigter Kauf: Ja | Artikelzustand: Neu
