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I absolutely love this book. Peter's careful and thoughtful presentation of the communication material is terrific. He makes it easy to understand and very compelling. It is clear that he wants the listener to be able to truly understand the wants and needs of a customer as well as those of friends and family. Thank you Peter!
Bestätigter Kauf: Ja | Artikelzustand: Gebraucht
Many practical tips about communications. It inspires me in some way (well, this is probably different for everyone). Although the voice in the CD is not very clear, you need to increase the volume to listen. It's still a great material for improving communicating skill for me. :)
Bestätigter Kauf: Ja | Artikelzustand: Gebraucht
Just not what I expected and not something I would buy again. It may be ok for a novice speaker or communicator, but not a great work in my opinion. In fact I have had trouble wanting to even finish it.
The communication suggestions are very realistic and workable. I would recommned a workbook to go along with it.
