This really should be a negative, but they gave me a 31.6% refund(!?) that softened me up. Honestly, I just want to be done. I ordered what appeared to be at least a NM book based on the photos. No visible spine breaks or other damage. The book arrives in a reused Amazon plastic bag(!), which was sketchy enough, but within the book was in a sealed plastic bag without even so much as a a backing board. The book is mangled and absolutely worthless. They have no idea how to sell/ship comic books.