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Rezensionen (2)
30. Jan 2019
An Awful Execution of a Simple Plan, or Circular Logic at It’s Best:
6 von 9 finden das hilfreich While Linksys touts this and the WRT3200 as high-performance routers made for those demanding both speed and security; nothing could be further from the truth.
While both the 32X and the 3200 will work directly out of the box; few will appreciate the Linksys provided arbitrary password. With a user interface about as friendly as a porcupine in your underpants; most will choose to leave it alone, or find a “professional” to set it up. Most professionals are going to balk at the thought of checking every setting rather than being able to restore from a service backup they’ve made of a good router.
I was told three months ago that Linksys engineers were feverously working on a solution to this. When I recently asked on their website about progress; my question was “moderated;” meaning it was deleted without response.
When I tried the online chat; I was told they couldn’t tell me how to word a question so that it would not be deleted; and suggested I call Customer Support. Apparently Customer Support is code for “I have no authority; nor do I really care about your issues.” Customer Support did connect me to an “engineer” they thought could help. Unfortunately; the engineer either couldn’t understand me; or didn’t really care.
The two issues with this router that condemn it to the junk heap are a lack of backup for the user settings, and the total inability to block remote administration.
Linksys seems to toe the line of; “this is a gaming router; and gamers only care about games, not routers, backups, or remote administration. According to the Linksys “engineer;” no one can remotely administer this router without knowing the password from the bottom of the router. All fine and dandy until you realize that anyone that can lift the router and remember a few numbers can log on from hundreds of feet away (it does have pretty good range). So for those that chose to get a professional to set the thing up; and change the password to something reasonable; that professional has the password. So; yes, you need the password to get into the router; but it’s by no means impossible as the Linksys “engineer” says it is.
As for backups; the 3200 has the ability; but according to Linksys; there is “no need” for the 32X to be backed up as again; “it’s for gamers.”
Questions; don’t expect Linksys to do much more than “moderate (delete)” your question from their website and send you an eMail letting you know that while your thoughts are deeply appreciated; they don’t want your publicly displayed concerns limiting their sales.
I was told by the “engineer” that Linksys will not be adding a backup feature or a feature to block remote access as these would be feature ads and not bug fixes. This in contrast to what I was told three months ago. Who to believe?
One final bit of advice. Don’t call their products “crap” as that is “blasphemous” language and the “engineer will threaten to hang up on you. That would just be a waste of 20 minutes waiting for them to pick up the phone if they did.
So; if you don’t mind a router that; has in interface from 1977, no way to block intruders, no provision to save your hard work, and has been abandoned by it’s maker who really doesn’t understand what they’re making or care about your concerns and can hang up on you for calling their product crap; grab one. Just don’t expect them to care when you point out the problems.
31. Okt 2018
Backup? We don't have no stinking backup!
The WRT 3200ACM and a 32X both lack the ability to block remote administration; and the 32x has no way to create a backup file. Maybe the engineers that wrote the software had never used a router before.
Linksys response is to change the password. This only works if you trust the tech that sets up your network (they have the password). Doesn't sound like a software fix is in the works for these routers in the response from Linksys.
Be forewarned that your network will be exposed and that you can't backup the 32X.