Purchased this part February 6. Didn’t realize that it was even shipped by the time I checked back in a week later on Feb 13. Seller didn’t bother to communicate with me about the delay until I submitted an item not received report, just for them to say that it was “damaged during cleaning.” WHY WOULDN’T YOU JUST REACH OUT AND TELL ME??? I now have an angry customer because you guys don’t know how to communicate with buyers. This is ridiculous and makes ALL of us eBay sellers look bad.
Antwort von thoth.the.collector- Verkäufer thoth.the.collector hat auf Bewertung reagiert.- Verkäufer thoth.the.collector hat auf Bewertung reagiert.
I apologize (again) for you negative experience and inconvenience for you and your customer. I did not realize the commercial context/urgency, however I treat every order with presumption of urgency. As I said earlier, privately, I did damage part (cleaning/shipping); and initially tried to replace (supplier with similar model). Agree it was a mistake not to comm.I raise two kids alone. One in hospital (unplanned). Typical: replace + ship (expedited) 1-2 days. For >20 yo part ebay not bad :)
_***c (2)- Bewertung vom Käufer.
Letzter Monat
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Item as described. Fantastic communication! Highly recommend seller!
e***k (914)- Bewertung vom Käufer.
Letzte 6 Monate
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Awesome seller AAA+. Super Fast Shipping. Seller went above and beyond to make sure I would have everything I needed to complete the rebuild. Excellent communication.
1***y (428)- Bewertung vom Käufer.
Letzte 6 Monate
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A+ fast shipping well packaged as described. Very pleased would recommend. Thank you 😊
o***t (5)- Bewertung vom Käufer.
Letzte 6 Monate
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Quality of the items was great. No damage at all! It was shipped well-wrapped. I would definitely recommend this seller for items for their printers!
d***1 (172)- Bewertung vom Käufer.
Letzte 6 Monate
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This seller is very honest and has great communication skills! The package was very well packed.