The Second Story Shop

Verkäuferbewertungen (38)

• u***l (135)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  The seller handled my purchase with great care, ensuring secure packaging and timely shipping. The listing photos were highly detailed and accurately represented the item. Shipping was both efficient and reasonably priced. A truly excellent experience—thank you!
• c***i (2051)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Fast shipping and excellent packaging. Item as described. Very nice and fair value. Highly recommended seller! Would do business with again. Thanks!
• 0***s (247)- Bewertung vom Käufer.

  Letzter Monat

  Bestätigter Kauf

  Shipped quickly. These were packaged carefully. These were as described and as pictured. In very nice condition. Very happy with this purchase, thank you!! A great value
• l***t (240)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Perfect! Just as described, great condition. Fast shipping and great price. Would do business again! Thank you! Packaged great!
• 4***d (61)- Bewertung vom Käufer.

  Letzter Monat

  Bestätigter Kauf

  Great seller! Product arrived as described and on time! Thank you! Would but from again!
• s***s (201)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Received the order, two of the four vacuum bags were missing. Contacted the seller. Seller offered a less than fair refund amount. I counteroffered that the seller either provide a fair refund for the missing items or simply provide the missing items. If neither option was possible, I advised I'd be returning the order. The seller was able to provide the two missing bags. All ended well, but the seller made it a less than enjoyable purchase.

  Antwort von thesecondstoryshop- Verkäufer thesecondstoryshop hat auf Bewertung reagiert.- Verkäufer thesecondstoryshop hat auf Bewertung reagiert.

  The item was factory sealed, and any missing contents were due to a packaging issue outside of my control. I immediately offered a 50% refund on the item price, and when that wasn’t accepted, I sourced and shipped the missing bags at no cost. I’m a small one person business but took a loss on this sale to make sure my buyer got what they pay for. I handled the situation promptly and respectfully, though the tone of the buyer’s communication was not equally courteous.