thehoffyhouse

Verkäuferbewertungen (1.946)

• 0***a (429)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Outstanding customer service ! Good-value new pants I ordered were lost in the later stages of the shipping/tracking process. Although not their fault, the sender made consistent, frequent communication with me and with shipping carriers to solve the problem None of our efforts could locate the package, The seller immediately refunded all costs. I would definitely shop with this honest, conscientious seller again!

  Antwort von thehoffyhouse- Verkäufer thehoffyhouse hat auf Bewertung reagiert.- Verkäufer thehoffyhouse hat auf Bewertung reagiert.

  We are glad to hear you are happy with your shopping experience with us. Thank you for this review and THANK YOU for being understanding throughout this process while trying to track down your shipment. Unfortunately the lottery of lost shipment fell on your order this time around. It is a rare occurrence with USPS, but we are happy to provide good customer service in the times that some might walk away instead of helping. It's a core value here at thehoffyhouse: customer service. Thanks again!
• 9***5 (67)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  This is one of the best eBay experiences I’ve ever had. The item was exactly as described. The seller messaged me that the order had been received and would be shipped the next morning. Seller sent pics of the item, the packaged item and shipping label. Excellent communication from start to finish. I will be ordering more from this seller.

  Antwort von thehoffyhouse- Verkäufer thehoffyhouse hat auf Bewertung reagiert.- Verkäufer thehoffyhouse hat auf Bewertung reagiert.

  What a wonderful review you have left us, thank you!! We appreciate the kind words and wanted to let you know it is our pleasure to do business with you like this. We believe in communication and accurate listings! We feel that by providing listing like this and the communication like we do, we set the foundation for a great experience shopping on eBay. We look forward to seeing you again soon! ~thehoffyhouse
• 6***a (1)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  I cannot say enough positive things about this seller! They were extremely responsive and kept me updated personally through messages letting me know when they were going to ship and then even sending me a picture of the tracking number. They shipped my order same day, which blew me away! The packaging was fantastic and the item was perfectly as described. I will absolutely order from this seller again.

  Antwort von thehoffyhouse- Verkäufer thehoffyhouse hat auf Bewertung reagiert.- Verkäufer thehoffyhouse hat auf Bewertung reagiert.

  What an awesome sweater that is for the Holidays!! Thank you so much for this amazing review, we sincerely appreciate it! We do our best to make every order exactly like yours was. We feel it is important to communicate as well and be swift on our end. It's always great to see something ship the same day! Happy Holidays! thehoffyhouse
• a***2 (110)- Bewertung vom Käufer.

  Letzter Monat

  Bestätigter Kauf

  Great seller! Listing described them exactly as they were when I received them, which was very quick! Friendly communication throughout the entire process. Wish all sellers were like this because I will definitely buy from the Hoffy House again, and soon! Thanks! Fast shipping! Packaging was incredible! Value for the price!

  Antwort von thehoffyhouse- Verkäufer thehoffyhouse hat auf Bewertung reagiert.- Verkäufer thehoffyhouse hat auf Bewertung reagiert.

  We appreciate that very much!! It's our pleasure to be quick and communicate the way we do. It's an important part of our process here to ensure great experiences like the one you have had with us! Thanks for taking the time to leave us this review, we appreciate you!! ~thehoffyhouse
• r***r (1)- Bewertung vom Käufer.

  Letzter Monat

  Bestätigter Kauf

  Not long ago I purchased a pair of shorts from this lovely seller. They were so incredibly kind, bountifully generous, and extremely accommodating during the whole interaction. They were flexible and made time to meet me to give me the beautiful shorts and they were some of the nicest folks I’ve had the pleasure of meeting. The shorts were in perfect condition, well worth the price, and exactly as they had advertised and they even put it in a nice little package. God bless them and all their kin

  Antwort von thehoffyhouse- Verkäufer thehoffyhouse hat auf Bewertung reagiert.- Verkäufer thehoffyhouse hat auf Bewertung reagiert.

  Thank you so much!! We appreciate you shopping with us and it was an absolute pleasure to help out. We look forward to seeing you again soon!! Thanks for the incredible review!! Nice shorts! ~thehoffyhouse
• o***e (359)- Bewertung vom Käufer.

  Letzte 6 Monate

  Bestätigter Kauf

  Seller's transaction was absolutely perfect. They communicated along every step of the transaction and shipping process, shipped blisteringly fast and offered terrific value. The item was a gift and the recipient lost it when she saw how beautiful it was. Item was exactly as described and of perfect quality.

  Antwort von thehoffyhouse- Verkäufer thehoffyhouse hat auf Bewertung reagiert.- Verkäufer thehoffyhouse hat auf Bewertung reagiert.

  Thank you so much for this review! That is so kind of you to say these nice things about our process and store. We are thrilled to hear they loved it! We take pride in every step of our process and truly do appreciate the acknowledgement of what we are trying to do here at thehoffyhouse on eBay - and that is to have outstanding customer service!! Looking forward to seeing you again soon. Your friends @ thehoffyhouse