Shipped slow and only got 1 package. Had to contact seller twice and they said another package is on the way but I haven't received it yet.
Packaging condition was good, bag was good and if I get the other bag it will be a good price. Appears to be the real deal and good quality.
9***9 (28)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Received only one package of coffee, contacted the seller who said he would send the other package. He did not follow through, now he has gone silent when I’ve contacted him. Most likely scammer. Do not order from him!
Antwort von sreemall- Verkäufer sreemall hat auf Bewertung reagiert.- Verkäufer sreemall hat auf Bewertung reagiert.
Hi Dear,We’re truly sorry for the inconvenience and frustration caused. We understand how upsetting this situation has been, and we sincerely apologize for the delay in resolving it. Please rest assured, it was never our intention to ignore you or scam anyone. Sometimes unforeseen delays or miscommunications happen, but we’re committed to making this right. Kindly allow us another chance to resolve the issue. We also respectfully request reconsideration of your feedback once resolved.Thank you
r***r (308)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
I order two packages of Mushroom Coffee, but I only received one package. I have contacted the seller about it. it has been over a week, and I still have not received the second one!
Antwort von sreemall- Verkäufer sreemall hat auf Bewertung reagiert.- Verkäufer sreemall hat auf Bewertung reagiert.
Hi Dear,
We're very sorry to hear that you received only one package. We truly regret the inconvenience and are actively working to resolve the issue. Your satisfaction means a lot to us, and we appreciate your patience. If you feel the situation is being handled fairly, we kindly ask if you could consider removing or updating your negative feedback. It would greatly help our small business. Please let us know if there's anything more we can do for you.
Best regards,
m***n (22)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
This is a great seller. My Labubu is genuine, in excellent, new, unused, unopened condition. It also shipped and arrived quickly! Don't hesitate to trust this seller! Thank you!!
s***e (910)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Received only one bag. Seller was contacted twice and buyer was given no delivery date for the second bag. Payment was for 2 bags of Ryze.
5***l (1026)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Did not get coffee that I ordered and tried to contact seller, sent him a message but he never response. Would not recommend this seller
Antwort von sreemall- Verkäufer sreemall hat auf Bewertung reagiert.- Verkäufer sreemall hat auf Bewertung reagiert.
Hi Dear,
We sincerely apologize that you did not receive your order and for the lack of response you experienced. This is not the level of service we aim to provide. We understand your frustration and are very sorry for the inconvenience caused. We’re currently reviewing your order and will do our best to resolve this issue promptly. Once resolved, we kindly ask if you'd consider updating your feedback. Your satisfaction is very important to us.
Best regards,