Seller sent the wrong item then denied it, claiming it was the correct item (it wasn't).
Despite trying to resolve with the seller initially, I was only provided with a partial refund.
I had to open a case with eBay, who stepped in to quickly issue the full refund that I should have been offered by the seller in the first place
Have ordered from this seller many times with no issues, so it was a shame to have this interaction
Antwort von sockmonkeysocks- Verkäufer sockmonkeysocks hat auf Bewertung reagiert.- Verkäufer sockmonkeysocks hat auf Bewertung reagiert.
We did NOT send the wrong item. The correct item was sent and checked before dispatch and upon return the item numbers were checked again and it was the correct item. As described in the listing colours can vary this is due to lighting and which device is being used to look at the item. A refund was then given upon return of the item.
n***_ (879)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Perfect Seller, Super Fast Shipping and Communication, Expertly Packaged ⭐️⭐️⭐️⭐️⭐️
s***h (2666)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Quick delivery, well packaged, free p&p charges, item as described, Good seller, thank you.
h***n (627)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Arrived safe and well packed socks are as described thank you so much
r***w (822)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Great seller. Very quick delivery. Exactas described. Highly recommend
w***g (2748)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Items arrived quickly, well packed and as described.