The seller solved the problem, turned it was some mistake with Evri and Royal mail:
After speaking with both Evri and Royal Mail, it seems there was a mix-up during the collection process. Instead of Royal Mail returning the item, they sent it to the address on the Evri label, as that was the address shown on the packaging
After that seller immediately sent an explanation message and a refund.
So all in all good experience, great customer service and communications. Many thanks
n***k (169)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Item exactly as described, swift despatch and good price. Recommend this seller.
4***e (247)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
as described excellent condition , value for money , quality product , just what was required ontime packaged well . excellent ebayer .
n***b (362)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Great Ebayer, good quality brand new item at reasonable price. Great comms and superfast delivery, recommended
m***a (246)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Fast delivery, fast communication, all round great seller. Item as described. Thank you.
6***a (91)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Very pleased with purchase. Item as described and nice quality. Arrived quickly after communicating with the seller who always responds if you have any questions. Many thanks👍