Old Mill Saddlery is a leading equestrian retailer based in the United Kingdom.
The strengths of our business comes from our core values - providing our customers with a quality shopping experience, outstanding customer care and selling only quality products at excellent value.
Just like you, horses are a big part of all of our lives and we face the same problems that you do; horses that just won’t load, cheeky ponies, escape artists, injuries, behaviour problems, moody mares and everything in between.
We couldn’t imagine a life without our horses and our experienced team are on hand to offer friendly, honest and knowledgeable advice. Our team are happy to help; no question is too silly and no request is too much. Simply contact us with any of your queries.
Standort: Vereinigtes KönigreichAngemeldet seit: 14. Feb 2000Verkäufer: greatsaddle
Fantastic communication. I ordered the wrong size by mistake (didn’t realise the current head plate was w not mw). Messaged to ask if they could change my order from w to xw. They agreed instantly and changed my order. They shipped immediately
Well packaged and arrived in perfect condition. Great price.
i***r (594)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Top-notch service! I requested expedited shipping as we were leaving for a holiday and needed the item ASAP—they delivered! They even responded over the weekend. Really impressed—highly recommended seller!
3***2 (212)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Brilliant communication, quick delivery and Product as described. Amazing company!! Thankyou 5*
o***o (954)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Very bad delivery but this was due to issues with ROYAL MAIL seller was great , good communication throughout and great service from them let down by delivery issues
r***a (787)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Not sent, contacted them after 7 days to be told the item was damaged so had returned it to manufacturer for replacement, I could wait or have refund. I chose to wait but still nothing after another week. Contacted them again for same answer, this time I took refund. At no point did they contact me to explain what was going on, they should have done this at the straight away . Looking at negative feedback this seems to be a common problem, I dont believe they ever had the item to sell.
l***s (433)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
New Acavallo shock absorbing gel front riser pad, quality product, excellent price, well wrapped and posted immediately. Old Mill Saddlery First Class seller
Thank you