My item was damaged in transit through no fault of the vendor. I messaged them, including a photo of the damage, and they promptly replied that they were sorry about the damage and would send a replacement. The replacement was shipped in short order and arrived a few days later in good shape. I commend this vendor for standing behind their product and satisfying their customer even at their own expense. I would purchase from them again.
u***d (790)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Product came as described, well packaged, fast shipping.Wouls buy from seller again!
o***k (676)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Excellent Seller. Communication, packaging and shipping time 2nd to none Thanks
0***8 (132)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Item arrived on time and was exactly as described at the time of purchase. AAA+++ seller!
o***e (2552)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Very happy with my purchase! Great fly line! Great packing and shipping A+++ seller!!
m***g (160)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
The line was fine, but the seller’s attitude sucked. They sent me the wrong item and shrugged off the inconvenience of the return. Then they kept pestering me to “close the case” even though I hadn’t gotten the product yet. Then they somehow spin it that I’m at fault and they’re the victim. I swear I will never buy another thing from them. If all goes well, you might be OK ordering something. But if you have to deal with their f*up, it’s miserable.
Antwort von losososfish- Verkäufer losososfish hat auf Bewertung reagiert.- Verkäufer losososfish hat auf Bewertung reagiert.
Crossed a label in error very sorry. Paid for label to return. Sent correct item. Sent messages to close the return. Ebay requires us to respond. Sorry that upset you. Sad to see a customer lash out at people like us. Sorry again we made a human error. The other customer was very understanding and kind. Looks like you have now damaged our 100% feedback. That should bring great luck to you on the water. Customer can count on us to make any error correct fast. Sorry to see this comment.