According to Verison this phone has not been released . I contacted the seller and he refused to release it(he stated that the phone is a Verison phone and that it will work) who is he to make that statement when Verison advised me that it will not be hooked up until it is released DO NOT BUY A CELL PHONE FROM THIS SELLER...ALSO AS MY PASS EXPERANCE WITH EBAY THEY STATE THAT THEY BACK UP THE PRODUCTS THAT THEY SELL THAT IS NOT ALWAYS TRUE...