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Product Identifiers
PublisherSourcebooks, Incorporated
ISBN-101492675458
ISBN-139781492675457
eBay Product ID (ePID)248473227
Product Key Features
Edition2
Book TitleSimple Truths of Service : Inspired by Johnny the Bagger
Number of Pages128 Pages
LanguageEnglish
Publication Year2018
TopicCustomer Relations, Motivational, Workplace Culture
IllustratorYes
GenreBusiness & Economics
AuthorBarbara Glanz, Ken Blanchard
Book SeriesIgnite Reads Ser.
FormatHardcover
Dimensions
Item Height0.6 in
Item Weight12.3 Oz
Item Length7.2 in
Item Width5.2 in
Additional Product Features
Intended AudienceTrade
LCCN2018-276238
TitleLeadingThe
Dewey Edition23
Series Volume Number0
Dewey Decimal658.812
Edition DescriptionEnhanced edition,New Edition
SynopsisYour competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart. His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference., The Simple Truths of Service is a customer service classic that will grab your heart and not let go More than five million people have been touched by this story. Have you? Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, then it's time to get creative about customer service The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and changes the culture of a grocery store. Each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this book. Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction. Read about Johnny and other great customer experience stories that will have your customer service team bursting with new ways to make your company stand out from the crowd., The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than five million people have been touched by this story. Have you? Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, then it's time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and changes the culture of a grocery store. Each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this book. Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction. Read about Johnny and other great customer experience stories that will have your customer service team bursting with new ways to make your company stand out from the crowd.
LC Classification NumberHF5415.5
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