Intended AudienceTrade
SynopsisFood and Beverage Boot Camp is meant to be a supplemental print piece for on-site training, although it offers a plethora of information on its own. The Food and Beverage Boot Camp program outlines how to deliver exceptional customer service within a private membership club. Readers will understand what a private club is, who typically joins, and the relevance of committees and a board of governors.The book also highlights tips for food service including service recovery, making empowered decisions, using positive words and phrases, how to say no without saying no, team service, hospitality hints, and suggestive selling.Bartending tips, basic wine and liquor information is included as well as key golf terms for those working in a private club and how golf impacts food and beverage service within a private club environment.