Design & Quality is still valued.
Central wheel for hoze is too small diameter. Hozereel to tap connector is static on reel, which means you have to unreel the hoze before connecting to water supply, not made clear in advert, I would have sent back but needed reel quickly. the handle is not tall enough, you still end up bending, which this 70 year old finds difficult. I have a larger hozelock reel bought approx 12 years ago, and it is brilliant, I thought what I was buying was the same but smaller capacity and lighter to move about. It is a shame when a company dumbs down it's designs at the expence of quality. Perhaps you should have two tier product range, one range great design built to last and easy to use. I do realise quality comes at a cost, but please give people the choice.
THANK YOU FOR GIVING ME THE CHANCE TO GET THIS OFF MY CHEST.
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