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Outside In : The Power of Putting Customers at the Center of Your Business by Harley. Manning, Josh Bernoff and Kerry Bodine (2012, Hardcover)
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Artikelzustand:
For readers of "Delivering Happiness" and "The New Gold Standard"--a revolutionary approach to understanding and mastering the customer experience from Forrester Research.
- Sofort-KaufenDraußen drinnen: Die Macht, Kunden in den Mittelpunkt Ihres Geschäfts zu stellen von Ha
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Über dieses Produkt
Product Identifiers
PublisherHarperCollins
ISBN-100547913982
ISBN-139780547913988
eBay Product ID (ePID)180249164
Product Key Features
Book TitleOutside in : the Power of Putting Customers at the Center of Your Business
Number of Pages272 Pages
LanguageEnglish
Publication Year2012
TopicCustomer Relations, Management, Self-Management / General
IllustratorYes
GenreSelf-Help, Business & Economics
TypeTextbook
AuthorHarley. Manning, Josh Bernoff, Kerry Bodine
FormatHardcover
Dimensions
Item Height1 in
Item Weight13.8 oz.
Item Length9 in
Item Width6 in
Additional Product Features
Intended AudienceTrade
