Table Of ContentPreface1. The Necessity of Intercultural Communication2. The Cultural Context3. The Microcultural Context4. The Environmental Context5. The Perceptual Context6. The Socio-Relational Context7. The Verbal Code: Human Language8. The Non-Verbal Code9. Developing Intercultural Relationships10. Intercultural Conflict11. Intercultural Communication in Business, Health Care and Educational Settings12. Acculturation, Culture Shock and Intercultural CompetenceGlossaryPhoto CreditsName IndexSubject IndexAbout the Author
SynopsisIn this fully updated Sixth Editionof Intercultural Communication: A Contextual Approach, James W. Neuliep provides a clear contextual model (visually depicted by a series of concentric circles) for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts. Beginning with the broadest context - the cultural component of the model - the book progresses chapter by chapter through the model to the most specific traits of communication: verbal and nonverbal messages. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances. Highlighting values, ethnicity, physical geography, and attitudes, the book examines means of interaction, including body language, eye contact, and the exchange of words, as well as the stages of relationships, cross-cultural management, intercultural conflict, and culture shock., In this fully updated Sixth Edition of Intercultural Communication: A Contextual Approach, author James W. Neuliep provides a clear contextual model (visually depicted by a series of concentric circles) for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts. Beginning with the broadest context--the cultural component of the model--the book progresses chapter by chapter through the model to the most specific traits of communication-- verbal and nonverbal messages. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances. Highlighting values, ethnicity, physical geography, and attitudes, the book examines means of interaction, including body language, eye contact, and the exchange of words, as well as the stages of relationships, cross-cultural management, intercultural conflict, and culture shock., This comprehensive, user-friendly introduction takes a current approach to cultural differences, and guides students through the key concepts of communication and culture., An updated new edition of James Neulieps international bestseller. This undergraduate textbook provides a clear contextual model for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts.