Produktinformation
Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itselfProduktkennzeichnungen
ISBN-100113313551
ISBN-139780113313556
eBay Product ID (ePID)165895538
Produkt Hauptmerkmale
VerlagThe Stationery Office Ltd
Erscheinungsjahr2012
Anzahl der Seiten211 Seiten
PublikationsnamePassing Your Itil Foundation Exam
SpracheEnglisch
ProduktartLehrbuch
AutorChristian F. Nissen
FormatTaschenbuch
Zusätzliche Produkteigenschaften
Item Length21cm
AusgabeAusgabe Nr. 3 des Jahres 12
Item Weight616g
Item Width21cm