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Product Identifiers
PublisherCenter for Creative Leadership
ISBN-100470532963
ISBN-139780470532966
eBay Product ID (ePID)112559086
Product Key Features
Number of Pages224 Pages
Publication NameVirtual Team Success : a Practical Guide for Working and Leading from a Distance
LanguageEnglish
Publication Year2010
SubjectHuman Resources & Personnel Management, Workplace Culture
TypeTextbook
AuthorDarleen Derosa, Richard Lepsinger
Subject AreaBusiness & Economics
FormatHardcover
Dimensions
Item Height1 in
Item Weight14.4 Oz
Item Length8.8 in
Item Width6.1 in
Additional Product Features
Intended AudienceScholarly & Professional
LCCN2010-019248
Dewey Edition22
IllustratedYes
Dewey Decimal658.4022
Table Of ContentList of Tables, Case Studies, Figures, and Exhibits xi Acknowledgments xv Foreword xvii Introduction xix Section One: Building High-Performing Virtual Teams 1 Chapter One: Why Virtual Teams Fail 3 Key Challenges 6 Four Pitfalls to Virtual Team Performance 8 Conclusion 12 Chapter Two: Profiles of Virtual Team Success--What Good Looks Like 15 Team Composition 15 Communication and Training 19 Leadership 24 Conclusion 25 Chapter Three: Virtual Team Launch Kit 27 Test Your Virtual Team Launch IQ 27 Setting Virtual Teams Up for Success 30 Is Your Organization Prepared to Support Virtual Team Work? 49 Conclusion 50 Chapter Four: What Differentiates Great Virtual Teams--How to RAMP Up Your Team's Performance 51 What Differentiates Top Virtual Teams? 51 The Shingle Seal Standstill: How Would You Handle It? 57 RAMP Up Virtual Team Performance 60 Conclusion 78 Section Two: Leading Virtual Teams 81 Chapter Five: How to Lead Virtual Teams--Tips, Techniques, and Best Practices for High Performance 83 Challenges Virtual Team Leaders Face 83 Raygen Company Slump: How Would You Handle It? 88 Virtual Team Leadership Self-Assessment 91 What Makes an Effective Virtual Team Leader? 92 Obstacles at a Glance: A Quick Reference Guide 107 Conclusion 110 Chapter Six: What Factors Really Accelerate Virtual Team Performance--The Four Top Performance Boosters 113 Taking Virtual Team Performance to the Next Level 113 Conclusion 129 Chapter Seven: How to Facilitate High-Impact Virtual Meetings--Techniques That Really Work 131 The Facilitator's Role 132 V-Meeting Checklist 134 Building a V-Meeting Agenda 134 Keeping Virtual Meetings on Track 136 Dealing with Other Common Challenges 140 Conclusion 142 Conclusion: Six Lessons for Successful Virtual Teams 147 Lesson 1: Focus on People Issues 147 Lesson 2: No Trust, No Team 148 Lesson 3: ''Soft" Skills Are Essential 149 Lesson 4:Watch Out For Performance Peaks 150 Lesson 5: Create a ''High-Touch" Environment 151 Lesson 6: Virtual Team Leadership Matters 152 Closing Thoughts 153 Appendix: On Point's Global Virtual Team Study 157 Notes 173 About the Authors 177 Index 181
SynopsisIn today's complex organizations it is not uncommon to have as many as 50 percent of employees working on virtual teams. As the "virtual revolution" continues to spread, how can companies ensure that virtual team collaboration is producing the desired results? Highly practical and easy to navigate, Virtual Team Success leverages the authors' robust global research study and hands-on experience to provide an immediately usable resource for virtual team members and team leaders. This groundbreaking book is a hands-on, practical toolkit filled with down-to-earth examples and insights that can enhance the virtual team experience for everyone involved. The authors' research study is one of the most comprehensive applied studies ever conducted on virtual teams, and all of the recommendations outlined are based on these findings as well as the authors' years of experience helping virtual teams and virtual team leaders effectively lead and collaborate from a distance. To help organizations and leaders enhance virtual team performance, the book includes: Why Virtual Teams Fail-- outlines the four pitfalls that frequently derail virtual teams Profile of High Performing Teams-- addresses the characteristics of the most effective virtual teams and what makes them successful Virtual Team Launch Kit-- provides practical guidelines and tools for successfully launching virtual teams How to RAMP Up Your Team's Effectiveness-- introduces a practical research-based model of virtual team effectiveness to improve team performance Profile of Top Performing Virtual Team Leaders-- identifies the practices of the most successful virtual team leaders Facilitating High-Impact Virtual Meetings-- includes tips and techniques to effectively lead "v-meetings" Virtual Team Success also includes practical resources for virtual team leaders, quick reference guides for diagnosing virtual team problems, and six lessons for virtual team success., Praise for VIRTUAL TEAM SUCCESS "There's no school for this yet, but when the first is established, Virtual Team Success: A Practical Guide for Working and Leading from a Distance will certainly be the core curriculum." --JESSICA LIPNACK AND JEFFREY STAMPS, CEO and co-founders, NetAge " Virtual Team Success is a must have for anyone managing geographically-dispersed teams. DeRosa and Lepsinger bring experience and credentials to guide us all through the labyrinth of problems that so often derail virtual teams. As our global businesses become increasingly complex, I can't imagine a more timely or better resource." --JAY MOLDENHAUER-SALAZAR, vice president, talent management, The Gap "For global teams that want to be top-performing, Virtual Team Success should be their team handbook. It's loaded with tools, checklists, models, and practical recommendations for working and leading from a distance. This is the kind of book virtual teams really need to be successful. I've been waiting for a book like this and look forward to recommending it as a resource that can help improve the performance of our teams " --KATHLEEN MCGUIRE, manager organizational development, Bayer Healthcare HR Global Leadership Development "Virtual teams are intended to make optimal use of expertise spread across the world, but performance excellence is the exception and mediocrity the rule. After extensive and careful study of real teams, DeRosa and Lepsinger have captured essential information, principles of operation, and tools in a highly readable volume that can help thoughtful readers elevate the performance of the teams significantly. The practical focus, collection of techniques and tools, and "how to" tips provide an essential foundation for anyone with virtual team responsibility. The organization of the book centered around challenges, differentiators, and lessons will facilitate finding answers to any problem the team faces. The RAMP model makes it easy to focus on what's important in enabling top performance." --MIKE BEYERLEIN, professor, Organizational Leadership, Purdue University, This book leverages robust research studies and provides a practical resource for virtual team members and leaders. Based on a research study which is one of the most comprehensive studies ever conducted on virtual teams, this book offers a wealth of solid recommendations., Praise for VIRTUAL TEAM SUCCESS "There's no school for this yet, but when the first is established, Virtual Team Success: A Practical Guide for Working and Leading from a Distance will certainly be the core curriculum." JESSICA LIPNACK AND JEFFREY STAMPS, CEO and cofounders, NetAge " Virtual Team Success is a must have for anyone managing geographicallydispersed teams. DeRosa and Lepsinger bring experience and credentials to guide us all through the labyrinth of problems that so often derail virtual teams. As our global businesses become increasingly complex, I can't imagine a more timely or better resource." JAY MOLDENHAUERSALAZAR, vice president, talent management, The Gap "For global teams that want to be topperforming, Virtual Team Success should be their team handbook. It's loaded with tools, checklists, models, and practical recommendations for working and leading from a distance. This is the kind of book virtual teams really need to be successful. I've been waiting for a book like this and look forward to recommending it as a resource that can help improve the performance of our teams!" KATHLEEN MCGUIRE, manager organizational development, Bayer Healthcare HR Global Leadership Development "Virtual teams are intended to make optimal use of expertise spread across the world, but performance excellence is the exception and mediocrity the rule. After extensive and careful study of real teams, DeRosa and Lepsinger have captured essential information, principles of operation, and tools in a highly readable volume that can help thoughtful readers elevate the performance of the teams significantly. The practical focus, collection of techniques and tools, and "how to" tips provide an essential foundation for anyone with virtual team responsibility. The organization of the book centered around challenges, differentiators, and lessons will facilitate finding answers to any problem the team faces. The RAMP model makes it easy to focus on what's important in enabling top performance." MIKE BEYERLEIN, professor, Organizational Leadership, Purdue University
LC Classification NumberHD66.D466 2010
