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Product Identifiers

PublisherWiley & Sons, Incorporated, John

ISBN-101118658132

ISBN-139781118658130

eBay Product ID (ePID)170164112

Product Key Features

Edition2

Book TitleLeading with Questions : How Leaders Find the Right Solutions by Knowing What to Ask

Number of Pages320 Pages

LanguageEnglish

Publication Year2014

TopicLeadership, Communication Studies, Management

GenreLanguage Arts & Disciplines, Business & Economics

AuthorMichael J. Marquardt

FormatHardcover

Dimensions

Item Height1.1 in

Item Weight18.5 Oz

Item Length9.6 in

Item Width6 in

Additional Product Features

Intended AudienceTrade

Dewey Edition22

Dewey Decimal658.4/5

Table Of ContentIntroduction 1 Part I The Power of Questions 1 An Underused Management Tool 11 2 Benefits of a Questioning Culture 31 Part II Asking Questions Effectively 3 Why We Have Trouble with Questions 63 4 Asking the Right Questions 83 5 The Art of Asking Questions 103 6 Creating a Questioning Culture 129 Part III A Guide for Leaders on When and How to Ask Powerful Questions 7 Using Questions in Managing People 151 8 Using Questions to Build Teams 177 9 Using Questions to Solve Problems 199 10 Using Questions to Shape Strategy and Enable Change 213 Conclusion: Becoming a Questioning Leader 239 Resource A: Biographies of Leaders Interviewed 247 Resource B: Action Learning: A Powerful Training Program for Developing Questioning Leaders 255 Resource C: Resources for Training and Information on Questioning Leadership 271 Notes 275 Acknowledgments 283 About the Author 287 Index 291

SynopsisPraise for Leading with Questions When leaders ask questions and create organizational cultures that value questions great things happen. People engage, complex problems are solved, creativity is increased, and the whole organization learns faster and better. Leading with Questions provides a comprehensive and practical formula for helping your organization and yourself become more effective. WALTER MCFARLAND , 2012 board chair, American Society for Training and Development (ASTD), and coauthor, Choosing Change Marquardt masterfully makes the most compelling case for questioning as an essential leadership skill for developing the leaders we need in the future. MARILEE ADAMS , Ph.D., author, Change Your Questions, Change Your Life Change begins with inquiry, and Leading with Questions jump-starts the process with its practical approach for leaders who want to develop and ask questions that provoke reflection, get meaningful information, and initiate action. MARTIN B. KORMANIK , president and CEO, O.D. Systems A brilliantly written, indispensable guide to help us each find our unique path through the art of asking questions. DEBRA GMELIN , corporate director, the Leadership Institute, Humana, Inc. Through the rich stories of the organizational leaders who lead with questions, Marquardt offers a wonderful tool to enable organizations to creatively transform the status quo and generate a corporate culture that succeeds! MARY TOMASELLO , senior vice president, global HR and employee communications, PGI Leaders everywhere will benefit from Leading with Questions. Michael Marquardt skillfully dissects the essence of leadership through the process of asking the right questions. This book belongs in your library. RON SHEFFIELD , CEO, Organizational Sciences and Culture, Inc., Many leaders are unaware of the amazing power of questions. Our conversations may be full of requests and demands, but all too often we are not asking for honest and informative answers, and we don't know how to listen effectively to responses. When leaders start encouraging questions from their teams, however, they begin to see amazing results. Knowing the right questions to ask--and the right way to listen--will give any leader the skills to perform well in any situation, effectively communicate a vision to the team, and achieve lasting success across the organization. Thoroughly revised and updated, Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging issues. He outlines specific techniques of active listening and follow-up, and helps you understand how questions can improve the way you work with individuals, teams, and organizations. This new edition of Leading with Questions draws on interviews with thirty leaders, including eight whose stories are new to this edition. These interviews tell stories from a range of countries, including Singapore, Guyana, Korea, and Switzerland, and feature case studies from prominent firms such as DuPont, Alcoa, Novartis, and Cargill. A new chapter on problem-solving will help you apply questions to your toughest situations as a leader, and a new "Questions for Reflection" section at the end of each chapter will help you bring Marquardt's message into all of your work as a leader. Now more than ever, Leading with Questions is the definitive guide for becoming a stronger leader by identifying--and asking--the right questions., Many leaders are unaware of the amazing power of questions. Our conversations may be full of requests and demands, but all too often we are not asking for honest and informative answers, and we don t know how to listen effectively to responses., Many leaders are unaware of the amazing power of questions. Our conversations may be full of requests and demands, but all too often we are not asking for honest and informative answers, and we don't know how to listen effectively to responses.

LC Classification NumberHD57.7.M3924 2014