Dewey Edition22
ReviewsChosen as third among "The Best IT Business Books of 2009." -- CIO Insight "What's unique about this book is that it's not only a must-read for the CIO (and everyone else in an IT department); it's for anyone associated with the technology industry. If you are a manufacturer, seller, or service provider of technology, you will gain insight into what makes an IT department world class." -- CIO Digest "The new book World Class IT (Jossey-Bass, 2009), by consultant Peter A. High, provides solid, timeless advice for CIOs trying to manage IT for business success." -- Mitch Betts, ComputerWorld Book Review
Table Of ContentForeword, by John Boushy xi The Author xvii Acknowledgments xix Introduction xxi 1. IT and Broader Company Vision 1 2. Principle 1: Recruit, Train, and Retain World Class IT People 15 3. Principle 2: Build and Maintain a Robust IT Infrastructure 35 4. Principle 3: Manage Projects and Portfolios Effectively 59 5. Principle 4: Ensure Partnerships within the IT Department and with the Business 97 6. Principle 5: Develop a Collaborative Relationship with External Partners 119 Conclusion 143 Notes 147 Bibliography 151 Index 155
SynopsisWorld Class IT Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon. What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT , recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement. Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT's performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them., World Class IT Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon. What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT , recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement. Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve ITs performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them., Bigger and bigger percentages of corporate budgets are being spent on IT investments. In this book, the author offers lessons from world class IT departments that have aligned IT with business strategy to improve the bottom line.