Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition by Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory and Joseph Grenny (2021, Trade Paperback)
Lieferung ca. Mo, 4. Aug - Mi, 13. AugLieferung ca. Mo, 4. Aug - Mi, 13. Aug
Rücknahme:
30 Tage Rückgabe. Käufer zahlt Rückversand. Wenn Sie ein eBay-Versandetikett verwenden, werden die Kosten dafür von Ihrer Rückerstattung abgezogen.
Artikelzustand:
NeuNeu
This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years.