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Die Kultivierung von Marken: Verwandeln Sie Ihre Kunden in wahre Gläubige von Douglas Atkin-

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The Culting of Brands: Turn Your Customers Into True Believers by Douglas Atkin
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Book Title
The Culting of Brands: Turn Your Customers Into True Believers
Publication Date
2005-05-31
Pages
256
ISBN
1591840961

Über dieses Produkt

Product Identifiers

Publisher
Penguin Publishing Group
ISBN-10
1591840961
ISBN-13
9781591840961
eBay Product ID (ePID)
44414393

Product Key Features

Number of Pages
256 Pages
Language
English
Publication Name
Culting of Brands : Turn Your Customers Into True Believers
Subject
Consumer Guides, Consumer Behavior, Customer Relations, General, Sales & Selling / General
Publication Year
2005
Type
Not Available
Author
Douglas Atkin
Subject Area
Reference, Psychology, Business & Economics
Format
Trade Paperback

Dimensions

Item Height
0.6 in
Item Weight
8.5 Oz
Item Length
8.5 in
Item Width
5.6 in

Additional Product Features

Edition Number
4
LCCN
2004-065480
TitleLeading
The
Dewey Edition
22
Illustrated
Yes
Dewey Decimal
332.63/24
Intended Audience
Trade
Table Of Content
Introduction 1. The Great Cult Paradox: Why People Join 2. You're Different, We're Different 3. We Love You 4. You Belong 5. Culting Is A Contact Sport 6. We're In This Together 7. This Is What We Believe 8. Symbolism 9. Commitment Is A Two-Way Street 10. Go Forth And Multiply 11. Tension: The Management Of Deviance 12. A Cult Is Born 13. The Cult Wavers, A Church Strengthens 14. Who Runs The Cult? Conclusion Notes Bibliography Index
Synopsis
At first glance, companies like Apple and Nike have little in common with organizations like the Hell's Angels and the Unification Church. But in reality, they all fulfill the main definition of a cult- They attract people who see themselves as different from the masses in some fundamental way. Contrary to stereotypes, most cult members aren't emotionally unstable-they're just normal folks searching for a sense of belonging. Marketing expert Douglas Atkin has spent years researching both full-blown cults and companies that use cult-branding techniques.He interviewed countless cult members to find out what makes them tick. And he explains exactly how brands like Harley-Davidson, Saturn, JetBlue, and Ben & Jerry's make their customers feel unique, important, and part of an exclusive group-and how that leads to solid, long-term relationships between a company and its customers. In addition to describing a fascinating phenomenon, The Culting of Brands will be of enormous value to business leaders. It will teach marketers how to align themselves with a specific segment of the population, how to attract and keep new "members," how to establish a mythology about the company, and how to manage a workforce filled with true believers. Once a brand achieves cult status, it becomes almost impossible for a competitor to dethrone it. The Culting of Brands will reveal the secrets of fierce customer identification and, most important, unbreakable loyalty., At first glance, companies like Apple and Nike have little in common with organizations like the Hell's Angels and the Unification Church. But in reality, they all fulfill the main definition of a cult: They attract people who see themselves as different from the masses in some fundamental way. Contrary to stereotypes, most cult members aren't emotionally unstable--they're just normal folks searching for a sense of belonging. Marketing expert Douglas Atkin has spent years researching both full-blown cults and companies that use cult-branding techniques.He interviewed countless cult members to find out what makes them tick. And he explains exactly how brands like Harley-Davidson, Saturn, JetBlue, and Ben & Jerry's make their customers feel unique, important, and part of an exclusive group--and how that leads to solid, long-term relationships between a company and its customers. In addition to describing a fascinating phenomenon, The Culting of Brands will be of enormous value to business leaders. It will teach marketers how to align themselves with a specific segment of the population, how to attract and keep new "members," how to establish a mythology about the company, and how to manage a workforce filled with true believers. Once a brand achieves cult status, it becomes almost impossible for a competitor to dethrone it. The Culting of Brands will reveal the secrets of fierce customer identification and, most important, unbreakable loyalty., Marketing strategist Douglas Atkin has spent years,studying how certain customers show the same kind,of devotion to their brands (such as Harley,Davidson, iPod and eBay) as cult members do to,their cults. Based on interviews with cult members,and some of today's hottest companies, he has,written a groundbreaking book about why people,really join cults and how the same appeal draws,die-hard Macintosh users. Whether demolishing old,stereotypes or examining the strategies of,successful brands, this book offers a lively view,of the connection between religion and buying.
LC Classification Number
HD1382.5.H54 2005

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