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Product Identifiers

PublisherJones & Bartlett Learning, LLC

ISBN-100763781541

ISBN-139780763781545

eBay Product ID (ePID)102937073

Product Key Features

Edition4

Book TitleMclaughlin and Kaluzny's Continuous Quality Improvement in Health Care

Number of Pages624 Pages

LanguageEnglish

TopicTotal Quality Management, Health Care Delivery, Health

Publication Year2011

IllustratorYes

FeaturesRevised

GenreLaw, Business & Economics, Medical

AuthorJulie K. Johnson, William A. Sollecito

FormatTrade Paperback

Dimensions

Item Height0.6 in

Item Weight23.5 Oz

Item Length9.8 in

Item Width5.9 in

Additional Product Features

LCCN2011-012724

Dewey Edition23

Dewey Decimal362.10684

Table Of ContentPart1 Introduction Chapter1 The Global Evolution of Continuous Quality Improvement: From Japanese Manufacturing to Global Health Services Chapter2 Factors Influencing the Application and Diffusion of CQI in Health Care Part2 Basics of Quality and Safety Chapter3 Measurement, Variation and CQI Tools Chapter4 Understanding and Improving Team Effectiveness in Quality Improvement Chapter5 The Outcome Model of Quality Chapter6 Measuring Consumer Satisfaction Chapter7 The Role of the Patient in Continuous Quality Improvement Chapter8 A Social Marketing Approach to Continuous Quality Improvement Initiatives Part3 Implementation Chapter9 Assessing Risk and Harm in the Clinical Miscosystem Chapter10 CQI, Transformation, and the "Learning" Organization Chapter11 Classification and Reduction of Medical Errors Chapter12 The Role of Health Information Technology in Quality Improvement: From Data to Decisions Part4 Applications Chapter13 Educating Health Professionals to Improve Care Within the Clinical Microsystem Chapter14 Quality Improvement in Primary Care: The Role of Organization, Systems, and Collaboratives Chapter15 Quality Improvement Organizations and Continuous Quality Improvements in Medicare Chapter16 Continuous Quality Improvement in U.S. Public Health Organizations: Moving Beyond Quality Assurance Chapter17 Quality Improvement in Nursing Chapter18 Accreditation: A Global Regulatory Mechanism to Promote Quality and Safety Chapter19 Quality Improvement in Resource-Poor Countries Chapter20 A Call to Action for Transforming Healthcare in the Future

Edition DescriptionRevised edition

SynopsisThrough a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. New to the Fourth Edition: - All chapters have been updated to reflect recent trends in healthcare including the more global focus of CQI. - New introductory chapters summarize the evolution of CQI and discuss the factors influencing the application and diffusion of CQI. - Several new chapters cover 'hot' topics such as the role of the patient in CQI, social marketing as an approach to CQI, assessing risk and harm in patient care, CQI in public health organizations, quality improvement in nursing, and quality improvement in resource-poor countries. - A new companion volume of case studies

LC Classification NumberRA399.A3C66 2012