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Operations Management in Service Industries und... von Voss, Christopher Taschenbuch-
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eBay-Artikelnr.:392757841225
Artikelmerkmale
- Artikelzustand
- ISBN
- 0471908010
- EAN
- 9780471908012
- Date of Publication
- 1985-10-02
- Release Title
- Operations Management in Service Industries and the Public Sec...
- Artist
- Voss, Christopher
- Brand
- N/A
- Colour
- N/A
- Book Title
- Operations Management in Service Industries and the Public Sec...
Über dieses Produkt
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0471908010
ISBN-13
9780471908012
eBay Product ID (ePID)
722623
Product Key Features
Number of Pages
332 Pages
Publication Name
Operations Management in Service Industries and the Public Sector : Text and Cases
Language
English
Publication Year
1991
Subject
Social Work, Industries / Service, Production & Operations Management
Type
Textbook
Subject Area
Social Science, Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.8 in
Item Weight
17 Oz
Item Length
9.2 in
Item Width
6 in
Additional Product Features
Intended Audience
College Audience
LCCN
85-009339
Dewey Edition
19
Illustrated
Yes
Dewey Decimal
658
Table Of Content
Introduction to Service Operations. Design of Service Operations. Managing the Workforce. Capacity Mangagement. Operations Control. Quality Management. Field Service Management. Queue Systems Design Management. Material Management. Site Locaton. Operations Strategy and the Multi-Site Life Cycle. Index.
Synopsis
Operations Management in Service Industries and the Public Sector Text and Cases Christopher Voss, School of Industrial and Business Studies, University of Warwick Colin Armistead, The European School of Management Studies, Oxford Bob Johnston, School of Industrial and Business Studies, University of Warwick Barbara Morris, Department of Management Studies, Sheffield City Polytechnic Aimed at teachers and students on business and management courses teaching and studying Operations as well as those concerned with the management of specific service industries, this book brings together concepts found in the wider literature as well as presenting some new concepts. Written from the standpoint of operations management specialists--rather than marketing managers--the book examines the operational aspects of service operations and includes vital links with marketing, organization and business policy by using a wide range of case studies from both the public and the private sector. Suitable as a teaching text at both graduate and postgraduate levels the book will also be of value to practitioners in service organizations, the public sector and those concerned with the management of internal services in manufacturing., Operations Management in Service Industries and the Public Sector Text and Cases Christopher Voss, School of Industrial and Business Studies, University of Warwick Colin Armistead, The European School of Management Studies, Oxford Bob Johnston, School of Industrial and Business Studies, University of Warwick Barbara Morris, Department of Management Studies, Sheffield City Polytechnic Aimed at teachers and students on business and management courses teaching and studying Operations as well as those concerned with the management of specific service industries, this book brings together concepts found in the wider literature as well as presenting some new concepts. Written from the standpoint of operations management specialists rather than marketing managers the book examines the operational aspects of service operations and includes vital links with marketing, organization and business policy by using a wide range of case studies from both the public and the private sector. Suitable as a teaching text at both graduate and postgraduate levels the book will also be of value to practitioners in service organizations, the public sector and those concerned with the management of internal services in manufacturing., Aimed at teachers and students on business and management courses teaching and studying Operations as well as those concerned with the management of specific service industries this book brings together concepts found in the wider literature as well as presenting some new concepts. Written from the standpoint of Operations Management specialists - rather than marketing managers - the book examines the operational aspects of service operations and includes vital links with marketing, organization and business policy by using a wide range of case studies from both the public and the private sector.
LC Classification Number
HD9981.5.O64 1985
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USt-IdNr.: GB 922696893
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- n***n (1263)- Bewertung vom Käufer.Letzter MonatBestätigter KaufAWESOME SELLER, EXCELLENT SERVICE! I really appreciate that my order was shipped out & arrived very quickly, it was packed with great care & the book is in very good condition exactly as pictured & described & for such a great price too! Seller had very quick response to a question I had about the tracking for my order & assured me that my order was on its way & would be delivered as promised & it was! I am super-happy with my purchase from this fantastic seller & very highly recommend! Thanks!
- 4***7 (217)- Bewertung vom Käufer.Letzter MonatBestätigter Kauf1st edition, 2nd impression edition of "The Drunken Forest," by Gerald Durrell is as pictured & described. Arrived quickly & safely! Got a great deal on it! Great communication! The book, with a protective mylar cover, was wrapped in bubble wrap, then wrapped in sturdy cardboard, then placed in a rugged bubble mailer! Fort Knox in a mailer! So hard to get an early edition of this classic! So happy to add to my growing collection of nature & science books! Thank you! !!Seller Highly Recommended!!
- 6***6 (76)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufThis delivery was earliest date! Condition, value, quality - all as described. (My mistake was not requiring the publishing date to be 1958. This was 1977.) This IS a Viking Portable Library copy of Dante's Divine Comedy in English, translated by Laurence Binyon, but it is with a cover DIFFERENT from what was shown. The tracking number was listed as from "UPS", but should have been listed as from "USPS." Contact with this seller alleviated tracking issues. I recommend this seller! Thank you!
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World of Books USA
89,4% positive Bewertungen•5,2 Mio. Artikel verkauft
Angemeldet als gewerblicher Verkäufer
Verkäuferbewertungen (1.571.235)
- n***n (1263)- Bewertung vom Käufer.Letzter MonatBestätigter KaufAWESOME SELLER, EXCELLENT SERVICE! I really appreciate that my order was shipped out & arrived very quickly, it was packed with great care & the book is in very good condition exactly as pictured & described & for such a great price too! Seller had very quick response to a question I had about the tracking for my order & assured me that my order was on its way & would be delivered as promised & it was! I am super-happy with my purchase from this fantastic seller & very highly recommend! Thanks!
- 4***7 (217)- Bewertung vom Käufer.Letzter MonatBestätigter Kauf1st edition, 2nd impression edition of "The Drunken Forest," by Gerald Durrell is as pictured & described. Arrived quickly & safely! Got a great deal on it! Great communication! The book, with a protective mylar cover, was wrapped in bubble wrap, then wrapped in sturdy cardboard, then placed in a rugged bubble mailer! Fort Knox in a mailer! So hard to get an early edition of this classic! So happy to add to my growing collection of nature & science books! Thank you! !!Seller Highly Recommended!!
- 6***6 (76)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufThis delivery was earliest date! Condition, value, quality - all as described. (My mistake was not requiring the publishing date to be 1958. This was 1977.) This IS a Viking Portable Library copy of Dante's Divine Comedy in English, translated by Laurence Binyon, but it is with a cover DIFFERENT from what was shown. The tracking number was listed as from "UPS", but should have been listed as from "USPS." Contact with this seller alleviated tracking issues. I recommend this seller! Thank you!