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Die Starbucks-Erfahrung: 5 Prinzipien f-
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eBay-Artikelnr.:386968895874
Artikelmerkmale
- Artikelzustand
- ISBN
- 9780071477840
Über dieses Produkt
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
0071477845
ISBN-13
9780071477840
eBay Product ID (ePID)
53851843
Product Key Features
Book Title
Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Number of Pages
224 Pages
Language
English
Publication Year
2006
Topic
Training, Personal Success
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
0.9 in
Item Weight
13.7 Oz
Item Length
8.4 in
Item Width
5.7 in
Additional Product Features
Intended Audience
Trade
LCCN
2006-016788
TitleLeading
The
Table Of Content
Principle 1: Make It Your Own Principle 2: Everything Matters Principle 3: Surprise and Delight Principle 4: Embrace Resistance Principle 5: Leave Your Mark
Synopsis
WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best- The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas., WAKE UP AND SMELL THE SUCCESS You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best- The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.
LC Classification Number
HD9199.U54S736 2006
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estocks_usa
99,1% positive Bewertungen•14,5 Mio. Artikel verkauft
Angemeldet als gewerblicher Verkäufer
Verkäuferbewertungen (5.565.689)
- m***m (2307)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI’m thrilled with my recent purchase . The website was user-friendly, and the product descriptions were accurate. Customer service was prompt and helpful, answering all my questions. My order arrived quickly, well-packaged, and the product exceeded my expectations in quality. I’m impressed with the attention to detail and the overall experience. I’ll definitely shop here again and highly recommend from this seller to others. Thank you for a fantastic experience!Amerie : All I Have CD (Nr. 386987527119)
- 2***4 (146)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI got the Blu ray of STRANDED, a sci Fi movie starring Christian slater and I got it at a really great price from estocks_usa. I'm a bit surprised on how fast they got it to me because of the 4th of July weekend window I'd ordered it in, but it got to me earlier than listed and well wrapped up. It got to me in brand new looking shape. Good seller, fast shipping and they sent me what they advertised.
- p***r (232)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI ordered the Jefferson Airplane cd 2400 Fulton Street from estocks-USA. It’s a double cd set. It arrived very quickly and was packaged superbly. However upon opening the package I found that only one of the two cds had been shipped. I reached out to the seller to make them aware of the problem. They quickly responded and took responsibility for the mistake. Moreover they immediately refunded my money no other questions asked. These days it’s rare to find a seller that puts the customer first!!!