Terms and Conditions
Last updated: 6/20/2024
Rubicon Game Supplies L.L.C. may amend these Terms at any time by posting a revised version on the Rubicon Game Supplies L.L.C. Website and a notice near the legal terms link. Rubicon Game Supplies L.L.C. will also update the Revision Date at the start of these Terms. Any such modifications will become effective when first posted to this Website. By continuing to access the Website after the revised terms become effective, you agree to be bound to the revised terms.
Rubicon Game Supplies L.L.C. (“Rubicon Game Supplies L.L.C.”, “we”, “us” and “our”) provides the website rubicongamesupplies.com (the “Website”) to give you information about us and our products and to allow you the opportunity to order products directly from the Website. Please be aware, however, that your use of this Website and all product orders are subject to the following terms and conditions (the “Terms”). If you disagree with these Terms, please do not use the Website or order products.
Orders, Payments, and Shipping
You understand and agree to the following terms and conditions in placing any order on or through the Website:
Prices do not include federal, state, local, or excise taxes.
Prices are subject to change without notice.
We reserve the right to discontinue the manufacture of any product or service at any time and without notice and to modify any product or service without considering the compatibility of previously manufactured products.
When you submit your order, you authorize Rubicon Game Supplies L.L.C. to charge your credit card.
All orders placed through the Website are subject to our acceptance.
All shipments are shipped Ex Works Rubicon Game Supplies place of business. Title to the products and risk of loss pass to you upon delivery to the carrier at the shipping point, regardless of any provisions for payment of freight or insurance and the form of shipping documents.
Prices may include shipping or handling costs, transport insurance, levies, or charges of any authorities. An item that does not include any of these will be noted during checkout.
We retain the right to drop ship products directly from our manufacturer or supplier when reducing the cost or delivery time and to ship products on our preferred carrier.
Insurance will not be placed on any order unless you specifically request it.
Refunds
All sales are final, unless a product does not conform to your order due to our error.
You have three days to reject a nonconforming product. Products not rejected within three days will be deemed accepted by you on delivery as received in good condition, as per these Terms.
If we make any error, we will remake your product, and you must notify us of the error within three days of delivery.
We may ask that you return the damaged/wrong product. Shipping charges are not refundable.
We will try to fix or replace your product as quickly as possible.
Proofs
You can request proof before we ship a product for you.
The time it takes us to provide proof will vary depending on our workload.
It is your responsibility to review your proof and approve it.
Due to variations in monitors/screens, we cannot guarantee a color match.
The color discrepancy is not a valid return reason.
Artwork and Designs
Concerning any content you submit or make available to Rubicon Game Supplies L.L.C. or the Website, including but not limited to artwork, designs, blog postings and comments, pictures, videos, and other content, you grant and warrant that you have the right to grant, to Rubicon Game Supplies L.L.C. a perpetual, irrevocable, worldwide, royalty-free, transferable, non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works of, commercialize and sublicense such content, in whole or in part, in any media, now or hereafter known or developed for all purposes, without any additional consideration due to you as part of and for the sole purpose of producing your product order. Such content is not confidential.
You represent and warrant that any content you provide does not include anything to which you do not have the full right to grant such a license to us.
We take no responsibility and assume no liability for your content, including, without limitation, any loss or damage to it.
Please keep a copy of your content; we are not responsible for losing or damaging it.
You agree not to upload any files consisting of the following: material that could give rise to any civil or criminal liability and any material that could infringe rights of privacy, publicity, copyrights, or other intellectual property rights without the permission of the owner of these rights.
Please refrain from uploading anything that contains content that defames or vilifies any person, people, race, religion, or religious group and/or is obscene, pornographic, indecent, harassing, threatening, harmful, depictions of graphic violence, real or otherwise, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable.
Production Time
We will start making your product(s) as soon as we receive the order and payment.
Saturday and Sunday are not considered when calculating production time.
Production time does not include shipping transit time.
Account and Usage Requirements
You must set up an account to place orders through this Website.
You must be of legal age to use our site, which is 18 in most places.
You must provide a valid email address and any other information we request to complete your order.
You are responsible for maintaining the security of your account and password. We are not responsible for any loss that results from the unauthorized use of your username/password, with or without your knowledge.
You are responsible for all content posted and activity under your account.
Indemnification
You agree to indemnify, defend, and hold harmless Rubicon Game Supplies L.L.C., its officers, directors, employees, and agents from and against all claims and expenses, including reasonable attorneys’ fees, arising out of or related in any way to use of the Website, violation of these Terms, violation of any law or regulation (including but not limited to copyright, trademark, trade secret laws and regulations), or violation of any proprietary or privacy right (including but not limited to libel and publicity rights) by you and persons under your control, direction, or authority.
Limitation of Liability
IN NO EVENT WILL RUBICON GAME SUPPLIES L.L.C. BE LIABLE TO YOU OR ANY OTHER PARTY FOR PROCUREMENT COSTS, LOSS OF PROFITS, LOSS OF USE, OR FOR ANY OTHER INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SPECIAL DAMAGES OR FOR CONTRIBUTION OR INDEMNITY CLAIMS, HOWEVER CAUSED. RUBICON GAME SUPPLIES LIABILITY SHALL BE LIMITED TO ACTUAL DIRECT DAMAGES NOT IN EXCESS OF THE AMOUNTS PAID TO RUBICON GAME SUPPLIES L.L.C. BY YOU FOR THE PRODUCTS. THESE LIMITATIONS WILL APPLY TO ALL CLAIMS, INCLUDING WITHOUT LIMITATION WARRANTY, CONTRACT, INDEMNITY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so this limitation and exclusion may not apply to you.
Copyright and Trademark Policy
Rubicon Game Supplies L.L.C. respects others intellectual property rights. If you believe that your copyrighted work has been copied or posted on or through the Website in a way that constitutes copyright infringement or that the unauthorized use of your trademark has appeared on or through the Website, then please contact us and provide the following information:
A description of the copyrighted work that you believe has been infringed;
A description of what the allegedly infringing work is;
A description of the location where the allegedly infringing work is located on the Website;
An address and telephone number where you can be contacted, including an email address if possible;
A statement that you have a good faith belief that the disputed use is not authorized by the copyright or trademark owner, its agent, or the law;
A physical or electronic signature of a person authorized to act on behalf of the copyright or trademark owner; and
A statement, made under penalty of perjury, that the above information in the notice is accurate and that the signatory is the copyright owner or is authorized to act on behalf of the copyright or trademark owner.
Disputes
These Terms shall be governed by the laws of the State of New Jersey, without giving effect to its conflict of laws provisions. Any dispute, claim, or controversy between the parties relating to payment or performance of these Terms (excluding indemnity and intellectual property infringement claims which shall be subject to resolution in the courts) shall be resolved exclusively by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association then in effect, by one (1) arbitrator appointed in accordance with such rules. Judgment on the award rendered by the arbitrators may be entered into any court of competent jurisdiction. For any claim excluded from arbitration or otherwise subject to jurisdiction of the courts, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within New Jersey. The prevailing party in arbitration or litigation hereunder will be entitled to recover all reasonable attorneys fees and other expenses (in addition to statutory costs of litigation), including attorneys fees and expenses in connection with any trial, appeal, or petition for review. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within New Jersey. The United Nations Convention on the International Sale of Goods will not apply to any transactions under this Agreement.
General
The parties will at all times be and act as independent contractors. Nothing in these Terms will be construed to create a partnership, joint venture, agency, or employment relationship.
Any notices required or permitted under these Terms shall be sent by mail or email to the address provided by each party. Notice will be deemed effective upon receipt.
These Terms represent the entire agreement between you and Rubicon Game Supplies L.L.C. regarding the subject matter hereof and supersede all prior or contemporaneous oral or written agreements and understandings relating to such subject matter.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
You may not assign these Terms or any of your rights or obligations under these Terms without our prior written consent, and any such assignment violating this provision will be null and void.
No waiver by Rubicon Game Supplies L.L.C. of any right under or term or provision of these Terms will be deemed a waiver of any other right, term, or provision of these Terms at that time or a waiver of that or any other right, term, or provision of these Terms at any other time.
Compliance with State and Federal Laws
We are committed to complying with all applicable state and federal laws. While we endeavor to explicitly mention key laws and regulations in our terms of service, other laws may apply to your transactions with us. If you believe that our practices may potentially violate any relevant laws or regulations not explicitly addressed here, please contact us immediately at support@rubicongamesupplies.com for clarification.
Special Rules for Buyers Covered under GDPR
For buyers residing in countries of the European Union (EU) covered by the General Data Protection Regulation (GDPR), specific rules apply regarding your rights, particularly concerning data privacy, returns, and withdrawals.
Data Privacy: We are committed to protecting your privacy and personal data in accordance with the GDPR. By using our services, you consent to our collection, use, and processing of your personal data as described in our Privacy Policy. We ensure that your personal data is handled securely and confidentially.
Right of Withdrawal: Under the GDPR, you have the right to withdraw from the purchase contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
Return Shipping Costs: If you exercise your right to withdrawal, you may be liable for any decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics, and functioning of the goods.
Exceptions to the Right of Withdrawal: The right of withdrawal does not apply to:
Goods made to your specifications or personalized.
Sealed goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
Return Shipping Costs Exception: You may be required to cover the return shipping costs unless prohibited by law.
For any questions or clarifications regarding your rights under GDPR, please contact us at support@rubicongamesupplies.com.
