Die Kunst und Wissenschaft des Umgangs mit schwierigen Menschen von Brown, David-

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The Art and Science of Dealing with Difficult People by Brown, David
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Neuwertig: Buch, das wie neu aussieht, aber bereits gelesen wurde. Der Einband weist keine ...
ISBN
9781616083632
Kategorie

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Product Identifiers

Publisher
Skyhorse Publishing Company, Incorporated
ISBN-10
1616083638
ISBN-13
9781616083632
eBay Product ID (ePID)
109180454

Product Key Features

Book Title
Art and Science of Dealing with Difficult People
Number of Pages
128 Pages
Language
English
Publication Year
2011
Topic
Human Resources & Personnel Management, Organizational Behavior, Office Management, Management, Interpersonal Relations, Industrial & Organizational Psychology
Illustrator
Yes
Genre
Business & Economics, Psychology
Author
David Brown
Format
Trade Paperback

Dimensions

Item Height
0.6 in
Item Weight
8.1 Oz
Item Length
7.2 in
Item Width
5 in

Additional Product Features

Intended Audience
Trade
LCCN
2015-510961
Dewey Edition
23
TitleLeading
The
Dewey Decimal
650.1/3
Synopsis
In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills. Brown's philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, while at the same time asking leaders to reflect and make self-adjustments which will facilitate a more efficient work space. Readers will gain a deeper understanding of how their employees view management personnel, what leadership skills are most effective, and how to ensure two-way communication. Using Brown's tried and true tools, anyone can learn to focus on how to motivate, establish trust, and form a psychological contract. Numerous case studies throughout allow readers to observe the concrete application of Brown's suggestions in real-life scenarios and complex situations, such as mergers and staff integration, information management, and more. In addition, The Art and Science of Dealing with Difficult People provides readers with skills drawn from an understanding of the basic fundamentals of human behavior., In The Art and Science of Dealing with Difficult People , David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills. Brown's philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, while at the same time asking leaders to reflect and make self-adjustments which will facilitate a more efficient work space. Readers will gain a deeper understanding of how their employees view management personnel, what leadership skills are most effective, and how to ensure two-way communication. Using Brown's tried and true tools, anyone can learn to focus on how to motivate, establish trust, and form a psychological contract. Numerous case studies throughout allow readers to observe the concrete application of Brown's suggestions in real-life scenarios and complex situations, such as mergers and staff integration, information management, and more. In addition, The Art and Science of Dealing with Difficult People provides readers with skills drawn from an understanding of the basic fundamentals of human behavior.
LC Classification Number
HF5548.8.B689 2011

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