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Die Kunst und Wissenschaft des Umgangs mit schwierigen Menschen von Brown, David-
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Standort: Pittsburgh, Pennsylvania, USA
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eBay-Artikelnr.:356807380166
Artikelmerkmale
- Artikelzustand
- ISBN
- 9781616083632
Über dieses Produkt
Product Identifiers
Publisher
Skyhorse Publishing Company, Incorporated
ISBN-10
1616083638
ISBN-13
9781616083632
eBay Product ID (ePID)
109180454
Product Key Features
Book Title
Art and Science of Dealing with Difficult People
Number of Pages
128 Pages
Language
English
Publication Year
2011
Topic
Human Resources & Personnel Management, Organizational Behavior, Office Management, Management, Interpersonal Relations, Industrial & Organizational Psychology
Illustrator
Yes
Genre
Business & Economics, Psychology
Format
Trade Paperback
Dimensions
Item Height
0.6 in
Item Weight
8.1 Oz
Item Length
7.2 in
Item Width
5 in
Additional Product Features
Intended Audience
Trade
LCCN
2015-510961
Dewey Edition
23
TitleLeading
The
Dewey Decimal
650.1/3
Synopsis
In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills. Brown's philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, while at the same time asking leaders to reflect and make self-adjustments which will facilitate a more efficient work space. Readers will gain a deeper understanding of how their employees view management personnel, what leadership skills are most effective, and how to ensure two-way communication. Using Brown's tried and true tools, anyone can learn to focus on how to motivate, establish trust, and form a psychological contract. Numerous case studies throughout allow readers to observe the concrete application of Brown's suggestions in real-life scenarios and complex situations, such as mergers and staff integration, information management, and more. In addition, The Art and Science of Dealing with Difficult People provides readers with skills drawn from an understanding of the basic fundamentals of human behavior., In The Art and Science of Dealing with Difficult People , David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills. Brown's philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, while at the same time asking leaders to reflect and make self-adjustments which will facilitate a more efficient work space. Readers will gain a deeper understanding of how their employees view management personnel, what leadership skills are most effective, and how to ensure two-way communication. Using Brown's tried and true tools, anyone can learn to focus on how to motivate, establish trust, and form a psychological contract. Numerous case studies throughout allow readers to observe the concrete application of Brown's suggestions in real-life scenarios and complex situations, such as mergers and staff integration, information management, and more. In addition, The Art and Science of Dealing with Difficult People provides readers with skills drawn from an understanding of the basic fundamentals of human behavior.
LC Classification Number
HF5548.8.B689 2011
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