Emerging Solutions in Reference Services John Edwards

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Book Title
Emerging Solutions in Reference Services
ISBN
9780789013590
Kategorie

Über dieses Produkt

Product Identifiers

Publisher
Routledge
ISBN-10
0789013592
ISBN-13
9780789013590
eBay Product ID (ePID)
1933121

Product Key Features

Number of Pages
248 Pages
Language
English
Publication Name
Emerging Solutions in Reference Services : Implications for Libraries in the New Millennium
Subject
Reference, Library & Information Science / General
Publication Year
2001
Type
Textbook
Subject Area
Law, Language Arts & Disciplines
Author
John D. Edwards
Format
Hardcover

Dimensions

Item Height
0.7 in
Item Weight
20 Oz
Item Length
8.9 in
Item Width
6.2 in

Additional Product Features

Intended Audience
College Audience
LCCN
2001-039147
Dewey Edition
21
Dewey Decimal
025.5/2/0973
Table Of Content
Contents Introduction--Facing Library Problems: Solutions for the Millennium Patrons and the PC: What Problems Should Reference Librarians Solve? Problem Patrons and Library Security All in a Day's Work: What's a Reference Librarian to Do? Creating and Using Web Resources to Train Attorneys: An Experience with the State Bar Taking Time for Legal Research Instruction at the Reference Desk Law Library Tours in an Information Age: Format, Effectiveness and Function Making Electronic Resources Available to Patrons Enhancing Reference Services Through Technology "Library Police": Drafting and Implementing Enforceable Library Rules How to Avoid the Unauthorized Practice of Law at the Reference Desk User Fees in Academic Law Libraries Staffing the Reference Desk: Improving Service Through Cross-Training and Other Programs Index Reference Notes Included
Synopsis
How can you enhance reference services without adding staff?Modern law librarians are under growing pressure to keep up with new technologies, deal instantly with the demands of patrons, keep the library safe and user-friendly, and generally offer the best possible service while keeping costs down. Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium is a very practical guide for coping with rapidly changing technology and increasing demands for services. Its sane, well-researched advice and suggestions can help you deal with the hectic days and nights behind the reference desk.Emerging Solutions in Reference Services suggests up-to-date, innovative ways to deal with the traditional issues confronting librarians, including: handling problem patrons and ensuring security assigning reference responsibilities teaching patrons at the reference desk or on library tours drafting enforceable rules avoiding the unauthorized practice of law charging--or not charging--fees for services cross-training reference personnelSome of the traditional problems of law librarians are solved by computers; others are actually exacerbated by the new technologies available. In addition to finding ways that technology can help law librarians, Emerging Solutions in Reference Services offers solutions for the special problems posed by new technology, including questions of Web design, setting up online reference services, virtual library tours, Internet training for patrons, and ensuring technological competency of staff. In these days of decreasing budgets and increasing demands for services, Emerging Solutions in Reference Services is an invaluable resource for the librarian caught in the middle., How can you enhance reference services without adding staff? Modern law librarians are under growing pressure to keep up with new technologies, deal instantly with the demands of patrons, keep the library safe and user-friendly, and generally offer the best possible service while keeping costs down. Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium is a very practical guide for coping with rapidly changing technology and increasing demands for services. Its sane, well-researched advice and suggestions can help you deal with the hectic days and nights behind the reference desk. Emerging Solutions in Reference Services suggests up-to-date, innovative ways to deal with the traditional issues confronting librarians, including: handling problem patrons and ensuring security assigning reference responsibilities teaching patrons at the reference desk or on library tours drafting enforceable rules avoiding the unauthorized practice of law charging--or not charging--fees for services cross-training reference personnel Some of the traditional problems of law librarians are solved by computers; others are actually exacerbated by the new technologies available. In addition to finding ways that technology can help law librarians, Emerging Solutions in Reference Services offers solutions for the special problems posed by new technology, including questions of Web design, setting up online reference services, virtual library tours, Internet training for patrons, and ensuring technological competency of staff. In these days of decreasing budgets and increasing demands for services, Emerging Solutions in Reference Services is an invaluable resource for the librarian caught in the middle.
LC Classification Number
Z711.E52 2001

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