Terms and Conditions
Terms & Conditions
Order Deposits:
All orders will be prepaid, with the exception of some custom orders. At a minimum, all custom orders require 50% deposit of the total invoice. Parts will not be ordered until we have received at least a deposit. The remaining 50% will be required when the order is ready to ship. Clerical errors and obvious omissions are subject to correction on all orders.
Order Cancellation Fees:
All orders are subject to a 25% restocking fee. Please see our Refunds and Returns section for more details.
Returns and Refunds Information
Order Cancellation Policy:
HDKits have right to cancel any order if they don’t match following criteria.
Out of stock items. Customer are encouraged to call before ordering to confirm stock on all items before ordering.
Obsolete items.
Orders with different billing and shipping information
Items have outdated prices or errors purchased by customer.
Order Delivery Times:
We are a distribution company and want to provide the best and most accurate service. When we give you estimated time of arrival for your order we are passing the information from our providers to you. Should that information be inaccurate we will not be held responsible for those inaccuracies and should you want to cancel your order, you will accrue restocking fees as well as freight charges if applicable.
Freight Charges and Shipping:
It is our policy to NOT make money on freight charges. If we quote you freight it is because you have asked for expedited delivery and those fees are charged to us and we simply pass them on to you. Once an order is placed and shipped, you are responsible for these freight charges even if the order is cancelled.
International Freight Charges:
If requested, we will quote international freight charges. HD Kits will not be responsible for lost shipments or delayed shipments. If you prepay an international freight charge and after the fact, the charges turn out to be more –for whatever reason (such as a difference in weight shipped) – your company will be responsible to pay HD Kits the balance of the freight charges within 10 days of the notice.
Delivered Order Discrepancies:
If there are discrepancies in your order, you are responsible to contact HD Kits within 5 business days of the invoice date for domestic orders and 30 days for international orders. Any discrepancies brought to our attention after the 10 days will not be our responsibility. It is your responsibility to look and make sure the items you ordered are all present. If you approve and pay for an estimate and ultimately notice there is a mistake when the parts get to you, this will be your responsibility. HD Kits reserves the right to make process and design changes in products, which do not adversely affect fit and function, without prior approval of or notification to buyer. HD Kits also reserves the right to ship an alternative part number to what was ordered, as long as the supplied products is the same in regards to fit and function.
Part Failures:
Most of the parts HD Kits sells, have either a one or two year manufacturer warranty. In the unlikely event that you have a part failure and you believe it is due to a defect in parts, you must request a warranty claim authorization from HD Kits. Any parts returned without authorization will not be considered for refund. If you have a question about the warranty on a particular part, please call HD Kits for clarification.
Product liability:
Buyer does indemnify, defend and hold harmless HD Kits, its officers, agents, and employees against any expense, loss attorney fees, costs, damages or liability arising from any claim or action for product defect where the alleged defect relates to design, labeling or manufacture specifications supplied by the buyer. Buyer shall defend, at its own expense, all such claims or actions, provided that HD Kits shall be entitled at its election, to participate in such a defense.
Limitations of Liability:
Please consult your HD Kits representative. Limitations of liability depend on which product and make you purchase
Infringement:
Buyer does indemnify, defend and hold harmless HD Kits, its officers, agents, and employees against any expense, loss attorney fees, costs, damages or liability arising out of all claims or actions for infringement of patents or copyrights, misappropriation of trade secrets or wrongful use of designs, trademarks or trade names based on product designs or specifications supplied by HD Kits.
Proprietary rights:
Sale of products to buyer does not convey a license, implied or otherwise, under any patent in which HD Kits or any of it’s vendors has an interest nor any right to any descriptive data, including but not limited to manufacturing drawings, secrets, processes or tooling.
Governing Law and Venue:
This agreement is governed in accordance with the laws of the state of Florida and the venue shall be Miami-Dade County.
Territory Restrictions:
Due to manufacturer restrictions we are unable to sell all brands into all of the territories world wide. If you are looking for a specific brand and you are not in the USA please consult with us and we will tell you if we can sell that brand you are looking for into your territory.
All pricing is subject to change without notice.
International orders have a minimum of $700
BY PLACING AN ORDER YOU AGREE TO ADHERE TO THESE TERMS AND CONDITIONS
