These Terms and Conditions apply to all purchases made through this eBay store. By placing an order, the buyer agrees to these terms. Buyers should read this information carefully before making a purchase. If anything is unclear, please contact the seller through eBay Messages before completing checkout.
All product descriptions and images are provided as accurately as possible. However, small variations in colour, design, or packaging may occur due to manufacturer changes or display differences. These minor differences do not make the item faulty unless they affect performance or intended use. Buyers are encouraged to ask questions before purchasing if they need further details.
All prices shown on the listings include VAT where applicable, unless stated otherwise. Prices may change from time to time, but such changes will not affect orders that have already been placed. Payments must be made using the methods supported by eBay. An order is confirmed only once payment is successfully processed. In the event of a pricing mistake, the seller reserves the right to cancel the order and issue a full refund.
Orders are processed during normal working hours, excluding weekends and public holidays. The seller aims to dispatch items within the handling time shown in each listing. During busy periods or unexpected delays, dispatch times may vary. Buyers will be notified if there are any significant delays. Once dispatched, tracking information will be provided when available.
Delivery times are estimated by eBay and should be used as a guide. Delays may occur due to postal issues, customs checks, weather conditions, or other factors beyond the seller’s control. Buyers must ensure their delivery address is correct at the time of purchase. The seller is not responsible for failed deliveries caused by incorrect or incomplete addresses. If the parcel is returned to the seller due to an incorrect address or missed delivery attempts, the buyer may be required to cover redelivery costs.
Items are packaged securely before dispatch. If an item arrives damaged, the buyer should contact the seller as soon as possible with clear photos of the item and packaging. In cases where the item is confirmed lost or damaged, the seller will offer a replacement if available or issue a refund in line with eBay policies.
The seller follows all eBay return guidelines. Most items can be returned within 30 days of receipt. Buyers must start a return request through the eBay Returns Centre. Items should be returned in original condition, with all accessories included. Most global purchases are protected by Distance Selling Regulations, which allow buyers to cancel an order within at least 14 days. These rights will be honoured. If the buyer changes their mind or orders the wrong item, they may be responsible for return postage. If the item is faulty, damaged, or incorrect, the seller will cover or reimburse return postage. Refunds are processed once the item has been received and inspected.
Certain items cannot be returned unless faulty. These include hygiene-sensitive products, personal care items, consumables, perishables, health-related goods, and digital products. Listings will specify when an item is non returnable.
Some items may include a manufacturer warranty. Warranty claims outside of eBay’s return period must be made directly with the manufacturer unless stated otherwise. The seller is not responsible for manufacturer decisions or processing times.
The buyer is responsible for ensuring that the product they purchase is suitable for its intended use. They must read all safety and usage instructions that come with the product. The seller is not responsible for issues caused by misuse, improper installation, or failure to follow instructions.
The seller complies with all relevant consumer laws. However, the seller is not liable for indirect losses, business losses, loss of profits, or damages caused by misuse or third party courier delays. Nothing in these Terms and Conditions limits liability for fraud, personal injury, or death caused by negligence.
To protect both parties, orders may undergo security checks. Suspicious or fraudulent orders may be cancelled. Fraudulent claims will be reported to eBay and relevant authorities.
All listing content, including titles, descriptions, and images, is protected by copyright. Buyers may not copy or reuse content without permission.
If a problem occurs, buyers should contact the seller via eBay Messages. Most issues can be resolved quickly. If a resolution cannot be reached, buyers may use the eBay Resolution Centre or eBay Money Back Guarantee.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be handled according to local laws and eBay’s own rules.
For any questions regarding orders, returns, or product information, buyers should contact the seller through eBay Messages during normal business hours.