Über dieses Produkt

Product Identifiers

PublisherMcgraw-Hill Education

ISBN-100071454071

ISBN-139780071454070

eBay Product ID (ePID)45014540

Product Key Features

Book TitlePerfect Phrases for Documenting Employee Performance Problems

Number of Pages144 Pages

LanguageEnglish

Publication Year2005

TopicTraining, Human Resources & Personnel Management, Motivational, General

GenreBusiness & Economics

AuthorAnne Bruce

FormatTrade Paperback

Dimensions

Item Height0.3 in

Item Weight4.7 Oz

Item Length8 in

Item Width5.1 in

Additional Product Features

Intended AudienceTrade

LCCN2005-620732

Dewey Edition22

Dewey Decimal658.3125014

SynopsisWhether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals., Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication., Perfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals. The book covers a wide variety of performance issues including: Communication Skills Punctuality Decision Making Empowerment and Delegation Technical Skill Development People Skills and Relationship-building Coaching Others Customer Care Attitude Handling Personal Problems Creativity and Innovation Meeting Deadlines Leadership Skills Negotiation Skills Appearance Self-esteem and Confidence Efficient Use of Time Problem Solving and Conflict Resolution Teamwork Emotional Intelligence Overall Productivity Loyalty Resistance to Change Project Management Safety Goal Setting Motivation and Morale Building Common Sense and Good Judgment Personal Growth and Development Professional Growth and Intentional Learning

LC Classification NumberHF5549.5.P35