Restaurant Management : Customers, Operations and Employees Rober
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Restaurant Management : Customers, Operations and Employees Rober
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Standort: Mishawaka, Indiana, USA
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eBay-Artikelnr.:316764598093
Artikelmerkmale
- Artikelzustand
- Gut
- Hinweise des Verkäufers
- Features
- EX-LIBRARY
- Book Title
- Restaurant Management : Customers, Operations and Employees Rober
- ISBN
- 9780130273642
Über dieses Produkt
Product Identifiers
Publisher
Prentice Hall PTR
ISBN-10
0130273643
ISBN-13
9780130273642
eBay Product ID (ePID)
1696586
Product Key Features
Number of Pages
436 Pages
Publication Name
Restaurant Management : Customers, Operations and Employees
Language
English
Publication Year
2000
Subject
Industries / Hospitality, Travel & Tourism
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Height
1 in
Item Weight
29.6 Oz
Item Length
9.5 in
Item Width
7.2 in
Additional Product Features
Edition Number
2
Intended Audience
College Audience
LCCN
00-027168
Dewey Edition
21
Illustrated
Yes
Dewey Decimal
647.95/068
Table Of Content
1. Introduction. 2. Understanding the Customer. 3. Developing a Marketing Plan. 4. Promoting the Operation. 5. Pricing and Designing the Menu. 6. Delivering High-Quality Service. 7. The Physical Facility. 8. Food and Beverage: From Supplier to Customer. 9. Kitchen Equipment and Interiors: Selection, Maintenance, and Energy Management. 10. Sanitation and Food Safety. 11. Controlling Costs. 12. Employee Selection. 13. Training and Development. 14. Motivating the Employee. 15. Restaurant Manager 2000. Index.
Synopsis
Identifying the various elements involved in the operation of a restaurant, this book also discusses their interrelationships. It shows how to balance customer satisfaction and employee productivity in order to manage operations at a profit. It is for undergraduate courses in Introduction to Food and Beverage Operations and Culinary Management., For undergraduate courses in Introduction to Food and Beverage Operations, Culinary Management, and Food and Beverage Management. Exceptionally comprehensive yet accessible, this text identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. It shows, clearly and in detail, how to balance customer satisfaction and employee productivity in order to manage operations (food and beverage items and the physical facility) at a profit.
LC Classification Number
TX911.3.M24M55 2001
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Better World Books
98,8% positive Bewertungen•13,6 Mio. Artikel verkauft
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Verkäuferbewertungen (4.288.188)
- c***m (422)- Bewertung vom Käufer.Letzter MonatBestätigter KaufAAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii , Received 07/27; Paperback book in Great Condition as Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
- e***g (58)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufExcellent prices on used books in great condition. Shipped out quickly. Product condition is accurate to rating in listing. Thanks! NOTE: For this particular book (I ordered several), it came in a soft cover rather than hard cover as the listing stated. I contacted the seller and they responded promptly. They agreed that it was a listing error and provided me with a full refund for this book (without return required) proving they are both a responsible and trustworthy seller.
- 7***j (782)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI recently purchased an item from this eBay seller, and I couldn't be happier with the experience. From the prompt communication to the fast shipping, everything was handled with utmost professionalism. The item arrived exactly as described and was well-packaged to ensure its safety during transit. The seller was courteous and responsive, making the entire transaction smooth and hassle-free. I highly recommend this seller to anyone looking for quality products and excellent service.Nauvoo : Mormon City on the Mississippi River Hardcover Raymond B (Nr. 316178470305)
Better World Books
98,8% positive Bewertungen•13,6 Mio. Artikel verkauft
Angemeldet als gewerblicher Verkäufer
Verkäuferbewertungen (4.288.188)
- c***m (422)- Bewertung vom Käufer.Letzter MonatBestätigter KaufAAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii , Received 07/27; Paperback book in Great Condition as Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
- e***g (58)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufExcellent prices on used books in great condition. Shipped out quickly. Product condition is accurate to rating in listing. Thanks! NOTE: For this particular book (I ordered several), it came in a soft cover rather than hard cover as the listing stated. I contacted the seller and they responded promptly. They agreed that it was a listing error and provided me with a full refund for this book (without return required) proving they are both a responsible and trustworthy seller.
- 7***j (782)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI recently purchased an item from this eBay seller, and I couldn't be happier with the experience. From the prompt communication to the fast shipping, everything was handled with utmost professionalism. The item arrived exactly as described and was well-packaged to ensure its safety during transit. The seller was courteous and responsive, making the entire transaction smooth and hassle-free. I highly recommend this seller to anyone looking for quality products and excellent service.Nauvoo : Mormon City on the Mississippi River Hardcover Raymond B (Nr. 316178470305)