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True Professionalism: The Courag - 9780684840048, Taschenbuch, David H. Maister, neu-
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eBay-Artikelnr.:306424390783
Artikelmerkmale
- Artikelzustand
- Artist
- Maister, David H.
- ISBN
- 9780684840048
Über dieses Produkt
Product Identifiers
Publisher
Free Press
ISBN-10
0684840049
ISBN-13
9780684840048
eBay Product ID (ePID)
1143928
Product Key Features
Book Title
True Professionalism : the Courage to Care about Your People, Your Clients, and Your Career
Number of Pages
224 Pages
Language
English
Publication Year
2000
Topic
Leadership, Human Resources & Personnel Management, Business Ethics, Consulting
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.6 in
Item Weight
7.2 Oz
Item Length
8.4 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
Dewey Edition
21
Reviews
John Harvey Chairman, PriceWaterhouseCoopers, Australia David Maister is the guru of professional services. A routine reading of Maister's lessons is good religion for all practice managers., James P. BaughmanManaging Director, J.P. Morgan & Co., Inc.Must reading for "professionals" who can't get out of their own way., Thomas J. Tierney Worldwide Managing Director, Bain & Company Insightful, entertaining and useful! Maister's work bridges the gap between theory and practice; grounded in conceptual bedrock, it offers practical 'Monday morning' advice for anyone involved in managing a professional service firm., Fergus RyanManaging Partner, Arthur Andersen, AustraliaDavid Maister's knowledge of professional services is second to none., John M. Westcott, Jr. Assistant Managing Partner, Hale & Dorr, Boston Maister in print, like Maister in person, is animated, entertaining and insightful. He always leaves the reader with food for further thought., F. W. "Mickey" HuibregtsenChairman and Director, McKinsey & Company, NetherlandsMaister is a master in the field of professionalism. Whereas his focus clearly is on the professional firm, many of his thoughts are also relevant to the top management of large international corporations, both in their dealings with professionals and in their own management actions., James M. KouzesCoauthor of The Leadership Challenge and Credibility True Professionalism is pure gold. You'll be able to mine this rich vein for your entire career and always discover another nugget., Donald GroningerExecutive Vice President and General Counsel, Bridgestone/Firestone, Inc.Provides a common sense blueprint for professional success, emphasizing the simple but often neglected principles that make for a fulfilling and productive career. Anyone who wants to be thought of as a professional will benefit from reading this book, Maister's insights apply to people at all levels of organizations and in a wide variety of industries and professions., A. W. (Pete) Smith, Jr. President & CEO, Watson Wyatt Worldwide David Maister has a keen awareness of what creates success in professional service firms and a clear way of communicating ideas that truly make a difference., John HarveyChairman, PriceWaterhouseCoopers, AustraliaDavid Maister is the guru of professional services. A routine reading of Maister's lessons is good religion for all practice managers., Martin SorrellChairman, WPP Group PLCHelpful to everyone interested in improving the performance of professional service firms. Provocative, controversial and stimulating, Maister challenges traditional thinking and provides new insights on a wide range of important issues., James P. SavianoPresident, CSC ConsultingMaister has a remarkable ability to cut to the quick and challenge executives to take on the burden of leadership by offering practical advice on how to connect business behavior to principles and values., Robert M. Heller Kramer, Levin, Naftalis & Frankel David Maister is a walking oxymoron, a practical visionary whose thoughtful analysis of the professional service firm is must-reading for anyone trying to lead, manage or survive in one. If you need help getting your prima donnas to sing like a chorus, read this book -- better yet, ask them to., Lawrence A. WeinbachManaging Partner and Chief Executive, Andersen WorldwideFull of the practical wisdom that we have come to expect from David Maister. Professionals of every kind will find something useful in this collection of rich insights and ideas., Jacob J. WeissVice President, Goldman, Sachs & Co.Captures the fundamental dilemmas which underlie the management of a professional service firm. An invaluable source., Tom Watson Vice Chairman, Omnicom Group, Inc. Maister's ideas are applicable in a wide range of professional businesses and are equally valid for small firms or large. This book speaks to the professional in all of us., Tom WatsonVice Chairman, Omnicom Group, Inc.Maister's ideas are applicable in a wide range of professional businesses and are equally valid for small firms or large. This book speaks to the professional in all of us., Martin Sorrell Chairman, WPP Group plc Provocative, controversial and stimulating, Maister challenges traditional thinking and provides new insights on a wide range of important issues., Adrian Martin Managing Partner, BDO Stoy Hayward UK Maister is not for the fainthearted. If you are not prepared to ask the tough questions about your business, don't open this book! ?, Thomas J. TierneyWorldwide Managing Director, Bain & CompanyInsightful, entertaining and useful! Maister's work bridges the gap between theory and practice; grounded in conceptual bedrock, it offers practical 'Monday morning' advice for anyone involved in managing a professional service firm., James M. Kouzes Coauthor of The Leadership Challenge and Credibility True Professionalism is pure gold. You'll be able to mine this rich vein for your entire career and always discover another nugget., Fergus Ryan Managing Partner, Arthur Andersen, Australia David Maister's knowledge of professional services is second to none., Adrian MartinManaging Partner, BDO Stoy Hayward UKMaister is not for the fainthearted. If you are not prepared to ask the tough questions about your business, don't open this book!?
Dewey Decimal
650.1
Table Of Content
CONTENTS Acknowledgments Introduction: The Power of Principles PART ONE: (MOSTLY) ABOUT YOU 1. Real Professionalism What is professionalism, and how do you manage in order to breed it? 2. Are You Having Fun Yet? What is the role of excitement and enthusiasm in professional success? 3. No Regrets How do you develop a personal career strategy? 4. Dynamos, Cruisers, and Losers How do you keep your career in high gear? How do you tell if it is? 5. It's About Time What are the key business processes of a professional practice, and how do you manage your investments in these areas? 6. Are You Willing to Be Managed? How can management in a professional environment be reconciled with the need for autonomy? 7. Why Should I Follow You? What are the key attributes of a manager of professionals? PART TWO: (MOSTLY) ABOUT YOUR FIRM 8. Values inaction How vigorously do you "enforce" your values? Do your people think you live up to them? 9. The Value of Intolerance What should a firm be "intolerant" about? How do you ensure that you do not slip into tolerating "OK" performance? 10. A Time for Healing How do you create a sense of teamwork? 11. How Firms (Should) Add Value How do you ensure that there is value in the institution, not just in the individuals who work there? 12. Success Through Skill-Building How do you invest in and manage rapid skill-growth? 13. What Kind of Provider Are You? What are the key skills of different types of providers, and what are the differences between them? 14. Managing Your Client's Projects How do you track the profitability of individual assignments? 15. Why Merge? When does a professional firm merger make sense? 16. The Adaptive Firm What do you have to do to be good at constantly evolving and adapting? PART THREE: (MOSTLY) ABOUT YOUR CLIENTS 17. How Real Professionals Develop Business What works in marketing, and how does this compare to the standards of professionalism? 18. Finding Out What Clients Want How do you discover how the client defines quality? 19. Why Cross-Selling Hasn't Worked How can cross-selling really be made to happen? 20. Measuring Your Marketing Success What's the difference between "more business" and "better business" and can you measure it? 21. Satisfaction Guaranteed Can/should you guarantee your clients' satisfaction? Index 0
Synopsis
Professional firms are forever trying to get their people to act like professionals -- to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism? His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success., David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism?Professional firms are forever trying to get their people to act like professionals--to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success., David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism? Professional firms are forever trying to get their people to act like professionals--to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success., This appealing small format prayer book includes much-loved traditional prayers and blessings and versified psalms, written to be accessible to under 5s. Kay Widdowson's colourful illustrations will help little children empathise with the sentiment of the prayers, providing an engaging focus as adult and child share these special words together. This book publishes in series with First Prayers with Jesus, which includes a version of the Lord's Prayer and other prayers inspired by the words of Jesus.
LC Classification Number
HD8038.A1M35 2000
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- o***u (1605)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufMUCH BETTER THAN DESCRIBED!! It's like a brand new book but they only listed it as "good" so I'm very impressed and happy about my order! The service was fast and easy, they gave me an incredible offer I couldn't refuse, and I greatly appreciate it! The book looks like it came right from the store so it looks great, so great quality overall! Shipping was fast & they packaged it per the norm for book stores so everything was A++++. I can HIGHLY RECOMMEND them for sure & will buy from them again!
- a***9 (75)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI would DEFINITELY purchase from this seller again. Seller might want to add more pics and better description because there was a tear on the back dust jacket that wasn’t mentioned. Could’ve happened during shipping so I’m not holding it against the seller. I fixed with tape on the inside of jacket. No harm/no foul. The seller had a more than generous price for this book + free shipping. NO complaints. Hence, I would purchase from this seller again without hesitation.
- a***t (1118)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufPerfection. A++++ Five Star Seller. Pleasant to deal with. I received an incredible value on my purchase. My order was packaged with care and arrived in like new condition! It was just as described in the listing. The seller wasted no time in updating me with tracking information and shipped out. The order arrived quickly. I am pleased with all the aspects of my purchase and would look forward to doing more business in the future. Highly Recommended! Thank you, well done!Once Upon a Town: The Miracle of the North- 9780060081966, Bob Greene, hardcover (Nr. 305441282671)
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gulfcoastllc
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Verkäuferbewertungen (358.981)
- o***u (1605)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufMUCH BETTER THAN DESCRIBED!! It's like a brand new book but they only listed it as "good" so I'm very impressed and happy about my order! The service was fast and easy, they gave me an incredible offer I couldn't refuse, and I greatly appreciate it! The book looks like it came right from the store so it looks great, so great quality overall! Shipping was fast & they packaged it per the norm for book stores so everything was A++++. I can HIGHLY RECOMMEND them for sure & will buy from them again!
- a***9 (75)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI would DEFINITELY purchase from this seller again. Seller might want to add more pics and better description because there was a tear on the back dust jacket that wasn’t mentioned. Could’ve happened during shipping so I’m not holding it against the seller. I fixed with tape on the inside of jacket. No harm/no foul. The seller had a more than generous price for this book + free shipping. NO complaints. Hence, I would purchase from this seller again without hesitation.
- a***t (1118)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufPerfection. A++++ Five Star Seller. Pleasant to deal with. I received an incredible value on my purchase. My order was packaged with care and arrived in like new condition! It was just as described in the listing. The seller wasted no time in updating me with tracking information and shipped out. The order arrived quickly. I am pleased with all the aspects of my purchase and would look forward to doing more business in the future. Highly Recommended! Thank you, well done!Once Upon a Town: The Miracle of the North- 9780060081966, Bob Greene, hardcover (Nr. 305441282671)