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Raving Fans: A Revolutionary Approach To C- 0688123163, hardcover, Ken Blanchard
US $4,08
Ca.EUR 3,51
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Gut
Buch, das gelesen wurde, sich aber in einem guten Zustand befindet. Der Einband weist nur sehr geringfügige Beschädigungen auf, wie z.B. kleinere Schrammen, er hat aber weder Löcher, noch ist er eingerissen. Bei gebundenen Büchern ist der Schutzumschlag möglicherweise nicht mehr vorhanden. Die Bindung weist geringfügige Gebrauchsspuren auf. Die Mehrzahl der Seiten ist unbeschädigt, das heißt, es gibt kaum Knitter oder Einrisse, es wurden nur in geringem Maße Bleistiftunterstreichungen im Text vorgenommen, es gibt keine Textmarkierungen und die Randbereiche sind nicht beschrieben. Alle Seiten sind vollständig vorhanden. Genauere Einzelheiten sowie eine Beschreibung eventueller Mängel entnehmen Sie bitte dem Angebot des Verkäufers.
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Standort: Arlington, Texas, USA
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eBay-Artikelnr.:285121348125
Artikelmerkmale
- Artikelzustand
- Artist
- Ken Blanchard; Sheldon Bowles; Harvey Mackay [Foreword]
- ISBN
- 9780688123161
Über dieses Produkt
Product Identifiers
Publisher
HarperCollins
ISBN-10
0688123163
ISBN-13
9780688123161
eBay Product ID (ePID)
598990
Product Key Features
Book Title
Raving Fans : a Revolutionary Approach to Customer Service
Number of Pages
160 Pages
Language
English
Publication Year
1993
Topic
Organizational Behavior, Customer Relations, Management
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
0.7 in
Item Weight
9.1 Oz
Item Length
8.2 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
LCCN
92-030255
Dewey Edition
21
Dewey Decimal
658.8/12
Synopsis
Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results., "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
LC Classification Number
HF5415.5.B528 1993
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Orion Tech LLC
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- r***r (279)- Bewertung vom Käufer.Letzte 6 MonateBestätigter Kaufreceived as described
- eBay automated feedback- Bewertung vom Käufer.Letzter MonatOrder delivered on time with no issues
- w***r (856)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufThanks
- 7***j (850)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI recently purchased an item from this eBay seller, and I couldn't be happier with the experience. From the prompt communication to the fast shipping, everything was handled with utmost professionalism. The item arrived exactly as described and was well-packaged to ensure its safety during transit. The seller was courteous and responsive, making the entire transaction smooth and hassle-free. I highly recommend this seller to anyone looking for quality products and excellent service.
- k***o (17)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI ordered three items from this seller, and one was damaged in transit (the seller is not at fault for this). However the seller very quickly righted everything, communicating with me the entire time. The other two items were in perfect condition, arrived on time, and were exactly as described. They were very quick to fix what was wrong, and were very polite about the entire thing. I will be buying from them again in the future.The Liar - hardcover, Nora Roberts, 0399170863 (Nr. 284903186562)
- r***r (7527)- Bewertung vom Käufer.Letzter MonatBestätigter KaufThe seller Orion Tech LLC is one of my occasional shopping sites. This purchase I had a problem, the only one so far. The books were packed well, shipped quickly and just as described. But this was not the book I ordered. I sent two photos of the book received and the ISBN code and I received a prompt refund. I bought two books the third book was free! I am still delighted being an Orion Tech Books customer and will be shopping at Orion Tech Books in the future. Thank you.
Produktbewertungen & Rezensionen
Relevanteste Rezensionen
- 27. Nov. 2019
Good is not good enough. If your customers are not Raving Fans you are in trouble.
Bestätigter Kauf: JaZustand: GebrauchtVerkauft von: second.sale
- 25. Mai. 2017
Best business sales read
Bestätigter Kauf: JaZustand: GebrauchtVerkauft von: discover-books
- 14. Mai. 2024
Item as promised would buy from again. Thanks
Bestätigter Kauf: JaZustand: GebrauchtVerkauft von: second.sale
- 17. Sep. 2024
Well it is a book and I haven't had time...
Bestätigter Kauf: JaZustand: GebrauchtVerkauft von: second.sale
- 18. Aug. 2020
Must read
Bestätigter Kauf: JaZustand: GebrauchtVerkauft von: second.sale
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Orion Tech LLC
99,3% positive Bewertungen•1,4 Mio. Artikel verkauft
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Beliebte Kategorien in diesem Shop
Verkäuferbewertungen (358.484)
Dieser Artikel (5)
Alle Artikel (358.484)
- r***r (279)- Bewertung vom Käufer.Letzte 6 MonateBestätigter Kaufreceived as described
- eBay automated feedback- Bewertung vom Käufer.Letzter MonatOrder delivered on time with no issues
- w***r (856)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufThanks
- 7***j (850)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI recently purchased an item from this eBay seller, and I couldn't be happier with the experience. From the prompt communication to the fast shipping, everything was handled with utmost professionalism. The item arrived exactly as described and was well-packaged to ensure its safety during transit. The seller was courteous and responsive, making the entire transaction smooth and hassle-free. I highly recommend this seller to anyone looking for quality products and excellent service.
- k***o (17)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufI ordered three items from this seller, and one was damaged in transit (the seller is not at fault for this). However the seller very quickly righted everything, communicating with me the entire time. The other two items were in perfect condition, arrived on time, and were exactly as described. They were very quick to fix what was wrong, and were very polite about the entire thing. I will be buying from them again in the future.The Liar - hardcover, Nora Roberts, 0399170863 (Nr. 284903186562)
- r***r (7527)- Bewertung vom Käufer.Letzter MonatBestätigter KaufThe seller Orion Tech LLC is one of my occasional shopping sites. This purchase I had a problem, the only one so far. The books were packed well, shipped quickly and just as described. But this was not the book I ordered. I sent two photos of the book received and the ISBN code and I received a prompt refund. I bought two books the third book was free! I am still delighted being an Orion Tech Books customer and will be shopping at Orion Tech Books in the future. Thank you.