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A-Ha! Performance : Building and Managing a Self-Motivated Workfo
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eBay-Artikelnr.:277172403013
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- Publication Name
- Wiley & Sons, Incorporated, John
- ISBN
- 9780470116340
Über dieses Produkt
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
047011634X
ISBN-13
9780470116340
eBay Product ID (ePID)
14038260798
Product Key Features
Book Title
A-Ha! Performance : Building and Managing a Self-Motivated Workforce
Number of Pages
304 Pages
Language
English
Topic
Human Resources & Personnel Management, Organizational Behavior, Motivational, Management, Interpersonal Relations
Publication Year
2007
Illustrator
Yes
Genre
Business & Economics, Psychology
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
17.8 Oz
Item Length
9.3 in
Item Width
6.3 in
Additional Product Features
Intended Audience
Trade
LCCN
2007-002356
Table Of Content
Foreword xv Acknowledgments xix Introduction xxiii 1 Receptionist Goes Nuts . . . and Goes 1 2 Needs: The Hidden Fundamentals of Motivation and Behavior 15 3 Wants: The Not-at-All Hidden Fundamentals of Motivation and Behavior 37 4 CAP: Aligning, Setting, and Managing Self-Motivation 49 5 Got: Our Baseline for Knowing Where We Are Relative to Any Given Want 73 6 The Gap and the GapZap: Underwhelmed, Overwhelmed, Whelmed Just Right 87 7 Options: The ABCs of Choices--Choosing Our Own Behavior Means a Whole Lot More than We May Think 107 8 Output: Chosen Behavior--Doing, Thinking, Emoting, Physiology 133 9 Filters: Coloring What's Coming In and Limiting What's Going Out 147 10 Addressing and Improving Inadequate Performance Behavior 159 11 Address and Improve: Excelling a Top Performer and Retaining Talent 187 12 Rapid Conflict Resolution and Rapid Team Tune-Up: Dealing with Conflicted Employees or Building Teams 207 13 Making the Shift 233 Epilogue 255 Appendix 261 Glossary 265 Index 271
Synopsis
A guide to intrinsically motivating high-performance workplace behavior A-ha! Performance gives managers the insights and skill sets they need to enhance employee performance in a quick and easy manner. The author' s proven motivational model actually engenders employees to perform better and achieve more. Once managers master this method for self-motivating workers, efficiency and high retention rates are the common result. The book provides methods for identifying employee needs and making sure they' re met, building a base of solid employee/manager relations that lead to better morale-driven performances and a happier results-oriented workforce. Douglas Walker (San Diego, CA) is cofounder of A-HA! Performance, creator of the A-HA! Performance model, and a respected speaker, trainer, executive coach, behavioral management consultant, and human capital management industry expert. Stephen Sorkin (Del Mar, CA) is cofounder of A-HA! Performance. With a unique track record in commercializing ideas into globally competing businesses, teaching entrepreneurship, and training managers in behavioral science, he focuses on business development, strategy, and marketing, as well as developing and delivering A-HA! products and services., Praise for A-HA! Performance "Since I wrote Choice Theory many years ago, I have come to the conclusion that there is only one major human problem: we have yet to figure out how to get along well with each other. In this book, Walker supports this conclusion with humor, creativity, and great insight. Managers who both follow his suggestions and teach them to those they manage will be rewarded with a happy and profitable workplace. And do it at less cost than the company is spending now." --William Glasser, MD, President and founder,William Glasser Institute, and author of Choice Theory and Reality Therapy "If ever there was a title that perfectly matched the content of a book, this is it. I have never experienced more a-has from a book in my life. One of the biggest a-has is that you dont build a motivated workforce--you already have one! If you manage people--and especially if you aspire to truly lead people--then this book is required reading. Rock-solid ideas from a master on motivation." --Joe Calloway, author of Work Like Youre Showing Off! "An amazingly practical and prodigiously useful resource to help create and bolster a world-class sales force, but also a blueprint for better living in general. An absolute mandatory read for all my employees, not to mention friends and family members. I dont know anyone who couldnt benefit from applying the A-HA model. The title might be more apropos if it were Holy cow! Wheres this been my whole career?" --Robert H. Fleet, Branch Manager, National Builder Division, Countrywide Home Loans "A-HA! Performance should be mandatory reading for every manager. Each chapter offers simple and compelling methods for building and managing a self-motivated workforce. The realistic examples presented throughout the book reinforce the steps in the A-HA model and provide the foundation for easy application to professional and personal situations." --Ann Owens, Vice President, Total Rewards Management, QUALCOMM "Avoiding a fight-or-flight reaction from an employee who needs coaching on improved performance or behavior changes requires the manager understand the employees vested interest. Walker teaches the skills required to effectively create three wins: for the company, the employee, and the manager. Its a must-read for all leaders who want to be more proficient in getting needed performance changes from their employees by improving their own nurturing, coaching, or mentoring skills. Im reading it for the third time and still gleaning more tips and insights. Even though its constructed as a managerial self-help book, its really an insightful, powerful textbook, and as such needs to be studied." --Ron Cook, National Accounts Manager, 3M, Praise for A-HA! Performance "Since I wrote Choice Theory many years ago, I have come to the conclusion that there is only one major human problem: we have yet to figure out how to get along well with each other. In this book, Walker supports this conclusion with humor, creativity, and great insight., Praise for A-HA! Performance "Since I wrote Choice Theory many years ago, I have come to the conclusion that there is only one major human problem: we have yet to figure out how to get along well with each other. In this book, Walker supports this conclusion with humor, creativity, and great insight. Managers who both follow his suggestions and teach them to those they manage will be rewarded with a happy and profitable workplace. And do it at less cost than the company is spending now." --William Glasser, MD, President and founder,William Glasser Institute, and author of Choice Theory and Reality Therapy "If ever there was a title that perfectly matched the content of a book, this is it. I have never experienced more a-ha's from a book in my life. One of the biggest a-ha's is that you don't build a motivated workforce--you already have one! If you manage people--and especially if you aspire to truly lead people--then this book is required reading. Rock-solid ideas from a master on motivation." --Joe Calloway, author of Work Like You're Showing Off! "An amazingly practical and prodigiously useful resource to help create and bolster a world-class sales force, but also a blueprint for better living in general. An absolute mandatory read for all my employees, not to mention friends and family members. I don't know anyone who couldn't benefit from applying the A-HA model. The title might be more apropos if it were 'Holy cow! Where's this been my whole career?'" --Robert H. Fleet, Branch Manager, National Builder Division, Countrywide Home Loans "A-HA! Performance should be mandatory reading for every manager. Each chapter offers simple and compelling methods for building and managing a self-motivated workforce. The realistic examples presented throughout the book reinforce the steps in the A-HA model and provide the foundation for easy application to professional and personal situations." --Ann Owens, Vice President, Total Rewards Management, QUALCOMM "Avoiding a fight-or-flight reaction from an employee who needs coaching on improved performance or behavior changes requires the manager understand the employee's vested interest. Walker teaches the skills required to effectively create three wins: for the company, the employee, and the manager. It's a must-read for all leaders who want to be more proficient in getting needed performance changes from their employees by improving their own nurturing, coaching, or mentoring skills. I'm reading it for the third time and still gleaning more tips and insights. Even though it's constructed as a managerial self-help book, it's really an insightful, powerful textbook, and as such needs to be studied." --Ron Cook, National Accounts Manager, 3M, Praise for A-HA Performance "Since I wrote Choice Theory many years ago, I have come to the conclusion that there is only one major human problem: we have yet to figure out how to get along well with each other. In this book, Walker supports this conclusion with humor, creativity, and great insight. Managers who both follow his suggestions and teach them to those they manage will be rewarded with a happy and profitable workplace. And do it at less cost than the company is spending now." --William Glasser, MD, President and founder, William Glasser Institute, and author of Choice Theory and Reality Therapy "If ever there was a title that perfectly matched the content of a book, this is it. I have never experienced more a-ha's from a book in my life. One of the biggest a-ha's is that you don't build a motivated workforce--you already have one If you manage people--and especially if you aspire to truly lead people--then this book is required reading. Rock-solid ideas from a master on motivation." --Joe Calloway, author of Work Like You're Showing Off "An amazingly practical and prodigiously useful resource to help create and bolster a world-class sales force, but also a blueprint for better living in general. An absolute mandatory read for all my employees, not to mention friends and family members. I don't know anyone who couldn't benefit from applying the A-HA model. The title might be more apropos if it were 'Holy cow Where's this been my whole career?'" --Robert H. Fleet, Branch Manager, National Builder Division, Countrywide Home Loans "A-HA Performance should be mandatory reading for every manager. Each chapter offers simple and compelling methods for building and managing a self-motivated workforce. The realistic examples presented throughout the book reinforce the steps in the A-HA model and provide the foundation for easy application to professional and personal situations." --Ann Owens, Vice President, Total Rewards Management, QUALCOMM "Avoiding a fight-or-flight reaction from an employee who needs coaching on improved performance or behavior changes requires the manager understand the employee's vested interest. Walker teaches the skills required to effectively create three wins: for the company, the employee, and the manager. It's a must-read for all leaders who want to be more proficient in getting needed performance changes from their employees by improving their own nurturing, coaching, or mentoring skills. I'm reading it for the third time and still gleaning more tips and insights. Even though it's constructed as a managerial self-help book, it's really an insightful, powerful textbook, and as such needs to be studied." --Ron Cook, National Accounts Manager, 3M
LC Classification Number
HF5549.5.M63W346
As told to
Sorkin, Stephen
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Better World Books
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Verkäuferbewertungen (4.371.311)
- c***m (443)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufAAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii , Received 07/27; Paperback book in Great Condition as Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!Justice at War : The Story of the Japanese American Internment Ca (Nr. 226831354777)
- d***d (47)- Bewertung vom Käufer.Letzter MonatBestätigter KaufThis book is fantastic! The quality is exactly as described, it’s in great condition, the appearance is clean and basically brand-new, and it came at an excellent price. This is a first-rate, five-star seller that deserves everyone's business. They packaged the book with extreme care, shipped it quickly, and communicated effectively throughout the process. This was an excellent buying experience and I wouldn't hesitate to buy from this seller again.
- 0***1 (1587)- Bewertung vom Käufer.Letzte 6 MonateBestätigter KaufThis book arrived within the time period given and was in the 'very good' condition described. Unfortunately, only being packaged in a plastic bag to traverse the Atlantic meant that all four corners got a battering (I would be happy to pay bit more in future for a bit of cardboard support in packaging) but all in all, the price was good and overall service for books that are difficult to get over here, I am very happy with this purchase and would recommend this seller. Will buy again from them.