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Mastering Civility: A Manifesto for the Workplace
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- Sofort-KaufenMastering Civility: A Manifesto for the Workplace
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US $3,99 (ca. EUR 3,47) USPS Media MailTM.
Standort: Osseo, Minnesota, USA
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eBay-Artikelnr.:226845844638
Artikelmerkmale
- Artikelzustand
- ISBN
- 9781455568987
Über dieses Produkt
Product Identifiers
Publisher
Grand Central Publishing
ISBN-10
1455568988
ISBN-13
9781455568987
eBay Product ID (ePID)
221625675
Product Key Features
Book Title
Mastering Civility : a Manifesto for the Workplace
Number of Pages
240 Pages
Language
English
Topic
Communication & Social Skills, Management, Workplace Culture
Publication Year
2016
Genre
Self-Help, Business & Economics
Format
Hardcover
Dimensions
Item Height
0.8 in
Item Weight
12.7 Oz
Item Length
8.5 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
Dewey Edition
23
Reviews
"Christine Porath covers major issue facing businesses and society today. In MASTERING CIVILITY, learn what incivility is costing leaders and organizations and what to do about it. Along with being a fascinating read, this book offers the key to a healthier, happier, more productive workplace, better customer relationships, and higher profits."-- Marshall Goldsmith, the Thinkers50 #1 Leadership Thinker in the World
Dewey Decimal
395.52
Synopsis
Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately incivility cuts the bottom line. In MASTERING CIVILITY, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces., "The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility , Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
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- 06. Mai. 2022
Good book!
Bestätigter Kauf: JaZustand: GebrauchtVerkauft von: goodwill_industries_of_south_florida
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