Edition DescriptionRevised edition
Table Of ContentDedication Preface Contributors About the Author Chapter1 Overview and History of Organizational Behavior Chapter2 Diversity in Health Care Chapter3 Attitudes and Perceptions Chapter4 Workplace Communication PartII Understanding Individual Behaviors Chapter5 Content Theories of Motivation Chapter6 Process Theories of Motivation Chapter7 Attribution Theory and Motivation PartIII Leadership Chapter8 Power and Influence Chapter9 Trait and Behavioral Theories of Leadership Chapter10 Contingency Theories of Leadership Chapter11 Contemporary Leadership Theories PartIV Intrapersonal and Interpersonal Issues Chapter12 Stress in the Workplace and Stress Management Chapter13 Decision Making Chapter14 Conflict Management and Negotiation Skills PartV Groups and Teams Chapter15 Overview of Group Dynamics Chapter16 Groups Chapter17 Teams and Team Building Chapter18 Organization Development Chapter19 Resistance to Change and Change Management PartVI Organization Theory and Design Chapter20 Overview and History of Organizational Theory Chapter21 Strategy and Structure Chapter22 Organization Structures: Contextual Dimension Chapter23 Organization Design Parameters: Internal Characteristics
SynopsisDue to the vast size and complexity of the U.S. health care system--the nation's largest employer--health care managers face a myriad of unique challenges such as labor shortages, caring for the uninsured, cost control, and quality improvement. Organizational Behavior, Theory, and Design, Second Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry. Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior and organization theory from the healthcare manager's perspective.
LC Classification NumberRA971