I've only used it a few times, but the pan and tilt are as smooth as they can be. It doesn't buckle under the weight of a heavier camera. It's a great tripod. It's worthy of its brand.
Like all good reviews and bad reviews you have to take a chance sometimes.
People said it was too flimsy incorrect people said they had was not professional incorrect. For my needs video and photographer it is brilliant light enough to carry yourself around and strong enough to put even the heaviest midsize cameras on up to 13 lb. Brilliant tripod