Had no worries buying from a reputable company and I was not disappointed. I live in the NE and just had a massive snow storm, The shovel performed perfectly and moved over 14 inches of snow. although a little heavy for me it was much easier and faster then using a regular shovel.
The only thing I would suggest is to be able to keep the power on button locked in placed when using, Having to keep the handle pushed in while clearing does fatigue your hand easily.
I could not be happier with this "shovel"!!!! It worked like a charm! We got 9 inches of snow in the past two days (Pittsburgh ,PA) and I was able to shovel my 300 foot, steep, driveway with ease!!
THANK YOU for inventing this!! I am passing on your contact info to all my single girlfriends!!!