Learning ServiceNow : Administration and Development on the Now Platform, for...

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Artikelmerkmale

Artikelzustand
Neuwertig: Buch, das wie neu aussieht, aber bereits gelesen wurde. Der Einband weist keine ...
ISBN
9781788837040
Kategorie

Über dieses Produkt

Product Identifiers

Publisher
Packt Publishing, The Limited
ISBN-10
1788837045
ISBN-13
9781788837040
eBay Product ID (ePID)
11038473534

Product Key Features

Number of Pages
388 Pages
Language
English
Publication Name
Learning ServiceNow : Administration and Development on the Now Platform, for Powerful IT Automation, 2nd Edition
Publication Year
2018
Subject
Systems Architecture / Distributed Systems & Computing, System Administration / General, General, Enterprise Applications / General, Information Technology
Type
Textbook
Author
Tim Woodruff
Subject Area
Computers
Format
Trade Paperback

Dimensions

Item Length
3.6 in
Item Width
3 in

Additional Product Features

Edition Number
2
Intended Audience
Trade
Table Of Content
Table of Contents The Interface Lists and Forms UI Customization Understanding Data and Relationships Tasks and Workflows UI and Data Policies User Administration and Security Introduction to Scripting The Server-side Glide API The Client-Side Glide API Server-side Scripting Client-side Scripting Service Portal scripting Debugging Pro Tips
Synopsis
IT service management automation at your fingertips Key Features Learn to leverage ServiceNow's capabilities for improved IT automation by following step-by-step, practical instructions Build core administration, development, and maintenance skills with IT service management in ServiceNow Improve your workflow efficiency by designing and creating responsive and automated workflows, business logic, and front-end automation Book Description This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro. What you will learn Read and write clear, effective code for the ServiceNow platform Identify and avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use debugging tools to troubleshoot when things go wrong Discover tips and tricks from top ServiceNow developers, architects, and administrators. Find out what the pros wish they knew when they were starting out Who this book is for This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. Prior ServiceNow experience is not necessary., IT service management automation at your fingertipsAbout This Book* Learn to leverage ServiceNow's capabilities for improved IT automation by following step-by-step, practical instructions* Build core administration, development, and maintenance skills with IT service management in ServiceNow* Improve your workflow efficiency by designing and creating responsive and automated workflows, business logic, and front-end automationWho This Book Is ForThis book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks.Some familiarity with web technologies (JavaScript) would be helpful. Prior ServiceNow experience is not necessary.What You Will Learn* Read and write clear, effective code for the ServiceNow platform* Identify and avoid common pitfalls and missteps that could seriously impact future progress and upgradeability* Use debugging tools to troubleshoot when things go wrong* Discover tips and tricks from top ServiceNow developers, architects, and administrators. Find out what the pros wish they knew when they were starting outIn DetailThis book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows.We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.Style and approachThis book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization. It guides you through the process of building applications and understanding the underlying systems, to help you become a more effective ServiceNow/ITSM administrator and/or developer., ServiceNow is a powerful IT service management and automation platform that has made significant inroads in the Enterprise market due to its robust set of features and capabilities. This book will help you get started as a ServiceNow developer or administrator, and leverage the full capabilities of the ServiceNow platform through real-world ...

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