Terms and Conditions for High Street Boutique: Curated Vintage & Upcycled Goods
Welcome to High Street Boutique! By accessing or making a purchase from our store, you agree to the following terms and conditions. Please read them carefully as they detail your rights and responsibilities as a customer and provide critical information on how we handle orders, shipping, and services.
1. Definitions
We, us, our, and High Street Boutique refer to the business and its owners.
Customer, user, and you refer to any individual accessing, browsing, or purchasing from our store.
Goods, products, and items refer to the curated vintage and upcycled pieces available for purchase.
2. Product Information and Condition
Nature of Goods: High Street Boutique specializes in vintage and upcycled items. These items are pre-owned and may show natural signs of wear, which add to their unique character. We disclose any major flaws, wear, or alterations in the product descriptions, and our photos aim to represent items as accurately as possible.
Color Representation: We strive to provide clear, high-quality images of each item; however, colors may appear slightly different due to individual screen settings. If color is a critical factor, please reach out for clarification before purchasing.
Customer Inquiries: We encourage customers to contact us with questions regarding specific items or additional photos. Our team at hsbcolorado@gmail.com is happy to provide further information to help you make a confident purchase.
3. Pricing, Payment, and Promotions
Pricing: All prices are listed in USD and exclude applicable taxes and shipping costs. Prices are subject to change at any time, and promotional pricing may be limited to specified dates or product categories.
Accepted Payment Methods: We accept payments through ebay. All payments must be completed before your order is processed and shipped.
Promotions and Discounts: High Street Boutique may occasionally offer promotions or discounts. Promotional pricing, when available, is subject to the terms specified in the offer. Promotions are valid only within the specified timeframe and may not be combined with other discounts unless expressly stated.
4. Shipping and Delivery
Processing Time: Orders are typically processed within 1-3 business days from the date of purchase. For custom or upcycled items, additional time may be required. Customers will be notified of any significant processing delays.
Shipping Costs and Carriers: Shipping fees vary based on destination, weight, and shipping method. We offer a range of shipping options, including USPS, UPS, and FedEx. At checkout, customers may select their preferred carrier, and associated fees will be calculated accordingly.
Tracking and Delivery Times: Once an order has shipped, a tracking number will be provided via email. Estimated delivery times depend on the chosen shipping method and destination. Please note that High Street Boutique is not responsible for delays caused by the carrier.
Customs and Duties for International Orders: International customers are responsible for any customs fees, import taxes, or duties that may be required by their country. We encourage you to review your country’s import regulations before purchasing.
Lost or Damaged Items: We are not liable for items lost, stolen, or damaged during transit. If you receive a damaged item, please contact the carrier to file a claim, though we will assist in the process where possible.
5. Returns, Refunds, and Exchanges
Final Sale Policy: All sales are final due to the unique nature of our curated vintage and upcycled items. We do not accept returns, exchanges, or refunds except under specific conditions outlined below.
Damaged or Incorrect Items: If an item arrives damaged or differs significantly from its description, please contact us within 7 days of receipt. Provide a description and photos of the issue, and we will assess whether a replacement, refund, or store credit is appropriate.
Custom Orders and Upcycled Goods: Custom items and upcycled creations are non-returnable, as they are made specifically for you. We encourage customers to confirm details and expectations prior to placing custom orders.
6. Privacy and Data Security
Data Collection: We collect personal information needed to process orders, including your name, shipping address, contact information, and payment details.
This information is securely stored and only used for order processing.
Third-Party Sharing: We respect your privacy and do not share personal data with third parties except as required to fulfill your purchase (e.g., providing your address to a shipping carrier).
Email Marketing: With your consent, we may use your email to send updates, promotions, and exclusive offers. You can opt out at any time by following the unsubscribe link in any marketing email.
7. Intellectual Property
Ownership of Content: All content on our site, including images, descriptions, and logos, is the property of High Street Boutique and protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is prohibited.
User-Generated Content: By submitting reviews or comments on our site, you grant High Street Boutique a non-exclusive, royalty-free license to use, modify, display, and distribute your content as part of our marketing or promotional efforts.
8. Limitation of Liability
No Warranties: High Street Boutique provides products as-is and disclaims all warranties, express or implied, to the fullest extent permitted by law. We do not guarantee that items will meet your specific expectations.
Limitation of Damages: To the maximum extent permitted by law, High Street Boutique is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or site. Our total liability is limited to the purchase price of the item.
9. Dispute Resolution and Governing Law
Governing Law: These terms are governed by the laws of [your state/country]. Any disputes arising from these terms or purchases will be resolved in the courts of [your state/country].
Dispute Resolution: If a dispute arises, we encourage you to contact us first to discuss a resolution. We believe in resolving issues amicably whenever possible.
10. Changes to Terms and Conditions
Modification of Terms: High Street Boutique reserves the right to update or modify these terms at any time. Updated terms will be posted on this page, and it is the customer’s responsibility to review them periodically. Changes apply to orders placed after the date of the update.
11. Sustainability Practices and Quality Assurance
Sustainability Commitment: At High Street Boutique, we are dedicated to reducing waste by curating pre-loved items and upcycling materials. This commitment reflects our belief in sustainable fashion practices and environmentally conscious business choices.
Quality Checks: Each item undergoes quality checks to ensure it meets our standards for authenticity, durability, and cleanliness before shipping. Vintage and upcycled items are gently cleaned and inspected, although some natural signs of wear may remain.
12. Contact Information
Customer Support: For questions or assistance, please reach out to us at hsbcolorado@gmail.com. We’re here to help with inquiries related to products, orders, and shipping.
Customer Service Hours: Business hours : Monday - Friday, 9 AM - 5 PM MST
