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Product Identifiers
PublisherWiley & Sons, Incorporated, John
ISBN-10111872559X
ISBN-139781118725597
eBay Product ID (ePID)14038748627
Product Key Features
Book Title27 Challenges Managers Face : Step-By-Step Solutions to (Nearly) All of Your Management Problems
Number of Pages256 Pages
LanguageEnglish
Publication Year2014
TopicPersonal Success, Management
GenreBusiness & Economics
AuthorBruce Tulgan
FormatHardcover
Dimensions
Item Height1 in
Item Weight16 Oz
Item Length9.1 in
Item Width6.2 in
Additional Product Features
Intended AudienceTrade
LCCN2014-016518
TitleLeadingThe
Table Of ContentA Note on How to Use This Book 1 Chapter One The Fundamentals are All You Need 3 Chapter Two The Challenges of Being the "New" Manager 29 Management Challenge #1: When Going from Peer to Leader 37 Management Challenge #2: When Coming from the Outside to Take Over Leadership of an Existing Team 41 Management Challenge #3: When Bringing Together an Entirely New Team 47 Management Challenge #4: When You are Welcoming a New Member to Your Existing Team 51 Chapter Three The Challenges of Teaching Self-Management 57 Management Challenge #5: When Employees Have a Hard Time Managing Time 62 Management Challenge #6: When an Employee Needs Help with Interpersonal Communication 71 Management Challenge #7: When an Employee Needs to Get Organized 77 Management Challenge #8: When an Employee Needs to Get Better at Problem Solving 80 Chapter Four The Challenges of Managing Performance 88 Management Challenge #9: When You Have an Employee Who Needs to Increase Productivity 98 Management Challenge #10: When You Have an Employee Who Needs to Improve Quality 103 Management Challenge #11: When You Need an Employee to Start "Going the Extra Mile" 107 Management Challenge #12: When Your Employees are Doing "Creative" Work 110 Management Challenge #13: When the Employee You are Managing Knows More About the Work Than You Do 114 Chapter Five The Challenges of Managing Attitudes 118 Management Challenge #14: When an Employee Needs an Attitude Adjustment 125 Management Challenge #15: When There is Conflict Between and Among Individuals on Your Team 137 Management Challenge #16: When an Employee Has Personal Issues at Home 140 Chapter Six The Challenges of Managing Superstars 144 Management Challenge #17: When There is a Superstar You Need to Keep Engaged 153 Management Challenge #18: When You Have a Superstar You Really Want to Retain 158 Management Challenge #19: When You Have a Superstar You are Going to Lose for Sure: How to Lose That Superstar Very Well 165 Management Challenge #20: When You Need to Move a Superstar to the Next Level to Develop as a New Leader 170 Chapter Seven The Challenges of Managing Despite Forces Outside Your Control 175 Management Challenge #21: When Managing in an Environment of Constant Change and Uncertainty 179 Management Challenge #22: When Managing Under Resource Constraints 184 Management Challenge #23: When Managing Through Interdependency 188 Management Challenge #24: When Managing Around Logistical Hurdles 196 Management Challenge #25: When Managing Across Differences in Language and Culture 199 Chapter Eight The Challenges of Management Renewal 204 Management Challenge #26: When You Need to Renew Your Management Relationship with a Disengaged Employee 206 Management Challenge #27: When You Need to Renew Your Own Commitment to Being a Strong, Highly Engaged Manager 212 Epilogue 221 Acknowledgments 223 About the Author 227 Index 229
SynopsisFor more than twenty years, management expert Bruce Tulgan has been asking , "What are the most difficult challenges you face when it comes to managing people?" Regardless of industry or job title, managers cite the same core issues--27 recurring challenges: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few. It turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication. The real problem is that most managers are "managing on autopilot" without even realizing it--until something goes wrong. And if you are managing on autopilot, then something almost always does. The 27 Challenges Managers Face shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows that the fundamentals are all you need. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable. For every workplace problem--even the most awkward and difficult-- The 27 Challenges Managers Face shows how to tailor conversations to solve situations familiar to every manager. Tulgan offers clear approaches for turning around bad attitudes, reducing friction and conflict, improving low performers, retaining top performers, and even addressing your own personal burnout. The 27 Challenges Managers Face is an indispensable resource for managers at all levels, one anyone managing anyone will want to keep on hand. One challenge at a time, you'll see how the most effective managers use the fundamentals of management to proactively resolve (nearly) any problem a manager could face., In a large, complex organization, a culture of strong, highly engaged, and collaborative management is critical. There are not too many management challenges that are not addressed in The 27 Challenges Managers Face . Managers at all levels would be well served to have a copy on the shelf. David Zaslav, president and CEO, Discovery Communications As someone whose early management career was shaped by Bruce Tulgan s other books and programs, I m not surprised to see this book applies to everyone, no matter what your position or stage in your leadership journey. The 27 Challenges Managers Face takes his prescriptive approach to a new level of relevance with specific tips to address the most common management challenges right on! Kat Cole, president, Cinnabon Bruce Tulgan s decades of exhaustive research and the collected works that have resulted have had a profound impact on how I lead. His action-oriented ideas have genuine practical utility for leaders in any organization. The ideas in The 27 Challenges Managers Face comport perfectly with what I call engaged leadership and serve as the perfect antidote for what Bruce calls the epidemic of undermanagement in America today. This terrific new book is a powerful tool for all leaders. #8212Kevin J. Jacobsen, Brigadier General, United States Air Force Our nation could save billions in productivity losses and lawsuits resulting from poor management and employee disengagement if only it heeded the very practical step-by-step advice that Bruce Tulgan s thoroughly researched book offers. Every chapter contains real-life challenges (all twenty-seven of them!) with fundamental solutions that enlightened managers must practice. Brilliant in its simplicity! #8212Cari M. Dominguez, former chair, United States Equal Employment Opportunity Commission, and senior vice president, human resources and chief talent and diversity officer, Loma Linda University Health Bruce Tulgan s latest work addresses the fundamentals of management, undervalued in most companies today but essential to the successful operation of complex businesses. Highly integrated products demand accurate data, complete communication, concise direction, and timely decision making from typically segmented teams and systems. Use The 27 Challenges Managers Face to take advantage of actual lessons learned. #8212Larry A. Lawson, CEO and president, Spirit AeroSystems, Inc. Bruce Tulgan s latest book provides exceptional practical advice on how to execute the huge responsibility of leadership. The last chapter, renewing a commitment to effective management, will be particularly helpful to leaders who think they already know how to manage the first twenty-six challenges. #8212Alan J. Kreczko, general counsel and executive vice president, The Hartford Bruce Tulgan masterfully delivers a simple, transparent, and powerful message about the fundamentals of management. I have always been a fan of Tulgan s work, and we frequently reference his teachings throughout our training and development. The 27 Challenges Managers Face tackles everyday situations and provides powerful and effective solutions for producing winning results. I am excited to introduce this masterpiece to our team. #8212Jim Mazany, president, Joe s Crab Shack
LC Classification NumberHD30.3.T85 2014
