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Product Identifiers
PublisherPenguin Publishing Group
ISBN-100593418573
ISBN-139780593418574
eBay Product ID (ePID)15057247153
Product Key Features
Book TitleUnreasonable Hospitality : the Remarkable Power of Giving People more than They Expect
Number of Pages288 Pages
LanguageEnglish
Publication Year2022
TopicLeadership, Customer Relations, Industries / Hospitality, Travel & Tourism, Workplace Culture
GenreBusiness & Economics
AuthorWill Guidara
FormatHardcover
Dimensions
Item Height1.1 in
Item Weight16.4 Oz
Item Length9.4 in
Item Width6.2 in
Additional Product Features
Intended AudienceTrade
LCCN2022-027969
Reviews"Will Guidara is one of the very best in the hospitality business, but this book is for everyone. His insights on how to be a great entrepreneur cut through the noise." - David Chang, chef and founder of Momofuku, and host of Ugly Delicious "Working alongside Will Guidara is the ultimate masterclass in how to thoughtfully improve the lives of those around you. He is now sharing his truly remarkable gift with the world in this keenly observant and heartfelt must-read, for anyone looking to stand out from the pack." -Dan Levy, Emmy® award winning writer, actor, director, and producer of Schitt's Creek "One of the five best management books I have ever read. Plus, it is the most engaging and entertaining - by a wide margin. This is, flat out, not a book to miss." - Roger Martin, writer, strategy advisor and management thinker "Will Guidara weaves heartfelt stories and keen observations to illustrate how purposeful, no-holds-barred hospitality satisfies our essential need to belong. An exceptional book for anyone or any organization aiming to excel at human connection." - Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table "In this book, Will Guidara shows us how to lead and to serve at the next level by building a foundation of hospitality, and creating a people-first "working together" culture. It's an inspiring book for businesses in every industry." - Alan Mulally, former CEO of Boeing and Ford "In dining rooms, in conference rooms, and in all corners of hospitality, Will Guidara has made a career out of going above and beyond, giving people what they want, even when they don't know they want it. This book puts his story, and more than a few of his trade secrets, in your hands." -- Questlove "Will gives us the best reason to be unreasonable--the people we serve. His approach to hospitality is novel, noble, and not at all exclusive to the restaurant industry. If you want to revolutionize the way you do business, you need this book!" -- Dave Ramsey, bestselling author and radio host "Making people feel welcome, accepted, appreciated, seen, known... what could be cooler than that? This is what Will has unlocked in this book: that hospitality is as thrilling and inspiring to give as it is to receive, both in work, and in life."-- Christina Tosi, founder and CEO of Milk Bar
Dewey Edition23
Dewey Decimal658.812
SynopsisIn 2006, Will Guidara and chef Daniel Humm were placed at the helm of Eleven Madison Park. The establishment, a brasserie with an identity crisis, was in desperate need of magic. In 2017, Eleven Madison Park was named the best restaurant in the world, legendary for its memorable, over-the-top, bespoke hospitality as much as its food. How did it pull off this radical transformation? Through sparkling stories of Guidara's journey through the restaurant industry, featuring the industry's most famous players, this book shows what it took, and urges us to find the magic in what we do., The must-read New York Times bestseller that's redefining hospitality and inspiring readers in every industry. - Featured in FX's The Bear and Showtime's Billions - JP Morgan NextList Pick Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room--and memorable, over-the-top, bespoke hospitality. Guidara's team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more--not less; and the magic that can happen when a busser starts thinking like an owner. Today, every business can choose to be a hospitality business--and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry's most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do--for ourselves, the people we work with, and the people we serve.
LC Classification NumberHF5415.5.G856 2022
Bewertungen und Rezensionen
Relevanteste Rezensionen
- 22. Sep. 2023
Worth your time!
I listened to the audio book, and bought 3 copies for some of my employees. Great read. Transfers outside of the restaurant business! Very entertaining as well as a fantastic business leadership tool.Bestätigter Kauf: JaArtikelzustand: Neu
- 23. Dez. 2024
Give More than Expected!
Best book I've read in ages. Truly motivating to always go the extra mile.Bestätigter Kauf: JaArtikelzustand: Gebraucht
- 10. Mai. 2025
These are perfect for tying flys. I can...
These are perfect for tying flys. I can't wait to catch fish with them!Bestätigter Kauf: JaArtikelzustand: Gebraucht
- 31. Mai. 2024
good read
good readBestätigter Kauf: JaArtikelzustand: Gebraucht
