KICKMOBILES LIMITED
The Terms and Conditions of Sale have been clearly listed under individual heading of PAYMENT, SHIPPING, CONTACT US, RETURN POLICY, FEEDBACKS. Please read them and be satisfied in full before you purchase the item listed in this advert for sale.
1. PAYMENT
1.1 PayPal from worldwide buyers, subject to below requirements;
1.2 Item will be despatched on successful realisation of funds into our PayPal account only
1.3 Item will be despatched to PayPal account registered address only
1.4 We do not offer collection in person
1.5 We do not ship to Cuba, Sudan, Iran, Iraq, Libya, North Korea, Syria, Somalia, Ghana, Rwanda, Congo, Zimbabwe, Uzbekistan & Nigeria.
1.6 We prefer the buyer to have minimum of 5 Positive Feedbacks.
1.7 If you can not meet the above criteria, please contact us first and get the approval before you go ahead with the purchase. Failure to comply with the above, we reserve the right to cancel the sale.
2. SHIPPING
2.1 All items will be dispatched Monday to Friday from our UK based warehouse (Excluding Pre-Order Products).
2.2 All orders received before 6am (GMT) from Monday to Friday, will usually be despatched on the same day.
2.3 Within UK, orders up to £50.00 will be despatched via Royal Mail 1st Class Recorded Delivery
2.4 Within UK, orders worth over £50.01 will be despatched via Royal Mail Special Delivery
2.5 Overseas / International buyer’s all orders up to £99.99 will be despatched via Royal Mail International Sing For delivery method.
2.6 Overseas / International buyer’s all orders over GBP £100 / USD $ 150 / AUD $ 190 / EUR 120, will be despatched via FedEx or Similar Courier Service.
2.7 Import / Customs Duty : The recipient is the importer of record and must comply with all laws of the destination country. Orders shipped outside of the UK & European Union, may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance including import/customs duty must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
3. CONTACT US
3.1 Our working hours : Monday to Friday 10am – 5pm GMT. We are closed on weekends (Saturday, Sunday & Public Holidays). If your enquiry arrives to us during work hours, our dedicated customer services team, will aim to respond to you in less than 24-48 hours. If your enquiry arrives to us during non working hours, we will reply to you on the next working day.
3.2 Tel (Mon-Fri 10am - 5pm GMT) : In UK : 0844 736 5737 From Overseas : +44 844 736 5737
3.3 SMS Only (24/7) : In UK : 0794 961 1248 From Overseas : +44 794 961 1248
3.4 By Post (As per working hours) : Customer Services Dept., KICKmobiles Ltd, No 64 Kenway Road, Kensington, SW5 0RD, United Kingdom.
3.5 Via eBay (As per working hours) : Please use eBay 'Ask a question' link in the listing or 'Contact Seller' option via eBay shop page.
4. RETURN POLICY - Listed under "Returns policy" section below, please refer to the same.
5. FEEDBACKS
5.1 Positive feedback will be allocated for all buyers who successfully complete the sale. We expect the similar feedback and detailed seller ratings from you as our valuable customers who will continue to develop our goodwill in the market.
5.2 Finally, even with reluctant we have to make it clear in advance that all non paying buyers have to be notified to eBay with an unpaid item dispute.
