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Product Identifiers
PublisherSAGE Publications, Incorporated
ISBN-101506365124
ISBN-139781506365121
eBay Product ID (ePID)242117349
Product Key Features
Number of Pages488 Pages
LanguageEnglish
Publication NameManagerial Communication : Strategies and Applications
SubjectBusiness Communication / General, Business Etiquette, Management
Publication Year2018
TypeTextbook
AuthorJennifer R. Veltsos, Geraldine E. Hynes
Subject AreaBusiness & Economics
FormatHardcover
Dimensions
Item Height1.1 in
Item Weight35.1 Oz
Item Length9.4 in
Item Width7.6 in
Additional Product Features
Edition Number7
Intended AudienceCollege Audience
LCCN2017-041152
ReviewsThis is an excellent Managerial Communications textbook. The research based content and approach as well as the web resources provided to students is outstanding. If you want a contemporary, managerial communications textbook that focuses on managerial competencies, uses a strategic approach, and provides research support for all content, then this is the textbook for you!, This book offers a strong behavioral yet realistic approach to strategic managerial communications. The wealth of information and experience provided is helpful for seasoned practitioners and new managers equally. I highly recommend this book., This textbook covers many aspects of communication encountered by a manager and provides sufficient detailed information with relevant case studies that can be used for creating an interactive class session., This is a comprehensive, research-based, full-featured textbook for advanced undergraduate or graduate level managerial communication.
Dewey Edition23
Dewey Decimal658.4/5
Table Of ContentPreface to the Seventh EditionWhat's New in This EditionAcknowledgmentsAbout the AuthorsPART I. MANAGING IN CONTEMPORARY ORGANIZATIONSChapter 1. Communicating in Contemporary OrganizationsA Brief History of Managerial CommunicationFactors Affecting Communication ContingenciesThe Importance of Studying Managerial CommunicationSummaryChapter 2. Understanding the Managerial Communication ProcessLevels of Managerial CommunicationA Strategic ApproachFeedback and Measures of EffectivenessCritical Errors in CommunicationSummaryChapter 3. Communicating With TechnologyA Framework for Using TechnologicallyMediated CommunicationMatching Technology and the MessageCommunicating with Technology at WorkConsiderations for Technology UseThe Management ChallengeSummaryPART II. COMMUNICATING WITH GROUPSChapter 4. Managing Meetings and TeamsAdvantages and Disadvantages of Working in TeamsStrategic Considerations for MeetingsStrategic Considerations for Face-to-Face MeetingsStrategic Considerations for Virtual MeetingsGroup Decision-Making FormatsSummaryChapter 5. Making PresentationsPlan Your PresentationOrganize Your PresentationAnticipate QuestionsPrepare Your Visual AidsDeliver Your PresentationMedia PresentationsTeam PresentationsImpromptu SpeakingSummaryChapter 6. Communicating VisuallyDocument DesignUsing GraphicsDesigning Graphics for AccessibilityCopyright Considerations for GraphicsSummaryPART III. WRITING AS A MANAGERChapter 7. Writing in the WorkplaceThe Unique Role of Managerial WritingStage 1: PlanningStage 2: ComposingStage 3: RevisingCollaborative WritingSummaryChapter 8. Writing Routine MessagesAudience AdaptationOrganizational StrategiesSpecific Types: Direct MessagesSpecific Types: Indirect MessagesLetter FormatsInternal CorrespondenceSummaryChapter 9. Writing Reports and ProposalsThe Report-Writing ProcessStrategic ConsiderationsMemo and Letter ReportsElements of the Formal ReportVisual AidsSummaryPART IV. UNDERSTANDING MESSAGESChapter 10. ListeningBenefits of ListeningBarriers to ListeningPreparing to ListenSpecific Techniques for Active ListeningSpecific Techniques for Interactive ListeningListening to Informal CommunicationListening to the Total EnvironmentDeveloping a Listening ClimateSummaryChapter 11. Communicating NonverballyThe Importance of Nonverbal CommunicationThe Functions of Nonverbal CuesMovementSpatial MessagesPersonal AppearanceVoiceApplications of Nonverbal Communication ResearchNonverbal Signs of DeceptionSummaryChapter 12. Communicating Across CulturesRationaleWhat Is Culture?Intercultural MythsSome of the Ways in Which We DifferShould You Learn the Language?Nonverbal SensitivityWhat Is a Good Intercultural Communicator?Developing Interculturally Sensitive ManagersSummaryPART V. COMMUNICATING INTERPERSONALLYChapter 13. Managing ConflictBenefits of ConflictThe Relationship Between Communication and ConflictSources of ConflictStrategies in Conflict ResolutionProblem Solving: The Win-Win StrategyConflict and Management SuccessSummaryChapter 14. NegotiatingNegotiation and NetworkingNegotiation and ConflictA Strategic Model for NegotiationsLayer 1: Culture and ClimateLayer 2: Sender, Receiver, and PurposeLayer 3: Time, Environment, Content, and ChannelLayer 4: Core StrategiesSummaryChapter 15. Conducting InterviewsBarriers to Effective InterviewsStrategies for Effective InterviewsEmployment InterviewsPerformance Review InterviewsNetworkingSummaryIndex
SynopsisManagerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need in today's workplace. This book continues to be the market leader due to its strategic approach, solid research base, comprehensive coverage, balanced examination of oral and written communication, and focus on managerial, not entry-level, competencies. In the Seventh Edition, author Geraldine E. Hynes preserves the book's key strengths while reflecting the realities of the contemporary workplace. With this new edition, each chapter includes a new case focusing technology, which provides opportunities for readers to apply the chapter material to realistic scenarios., A Practical, Strategic Approach to Managerial CommunicationManagerial Communication: Strategies and Applicationsfocuses on communication skills and strategies that managers need to be successful in today's workplace. Known for its holistic overview of communication, solid research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Seventh Edition, author Geraldine E. Hynes and new co-author Jennifer R. Veltsos preserve the book's strategic perspective and include new updates to reflect the modern workplace. The new edition adds a chapter on visual communication that explains how to design documents, memorable presentations, and impactful graphics. New coverage of virtual teams, virtual presentations, and online communication help students avoid common pitfalls when using technology., A Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need to be successful in today's workplace. Known for its holistic overview of communication, solid research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Seventh Edition, author Geraldine E. Hynes and new co-author Jennifer R. Veltsos preserve the book's strategic perspective and include new updates to reflect the modern workplace. The new edition adds a chapter on visual communication that explains how to design documents, memorable presentations, and impactful graphics. New coverage of virtual teams, virtual presentations, and online communication help students avoid common pitfalls when using technology., A Practical, Strategic Approach to Managerial CommunicationManagerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need to be successful in today's workplace. Known for its holistic overview of communication, solid research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Seventh Edition, author Geraldine E. Hynes and new co-author Jennifer R. Veltsos preserve the book's strategic perspective and include new updates to reflect the modern workplace. The new edition adds a chapter on visual communication that explains how to design documents, memorable presentations, and impactful graphics. New coverage of virtual teams, virtual presentations, and online communication help students avoid common pitfalls when using technology. "This is probably the best book on Managerial Communication in the market." -Astrid Sheil, California State University San Bernardino
LC Classification NumberHD30.3.H95 2018
